Retail Manager

2 weeks ago

Kellyville, Oklahoma, Australia DVN 1 GLOBAL PTY LTD Full time $100,000 - $120,000 per year

POSITION DESCRIPTION – RETAIL MANAGER

  1. Determining product and service mix, stock levels, and service standards

· Assess and decide on the range of fitness products (e.g., supplements, apparel, accessories) and gym services (e.g., memberships, personal training packages, group classes) to meet customer demand.

· Monitor and maintain adequate stock levels of retail items, ensuring availability without overstocking.

· Establish and maintain high service standards across gym operations, ensuring a positive member experience.

  1. Formulating and implementing purchasing and marketing policies, and setting prices

· Develop and implement purchasing policies for retail goods, equipment, and consumables.

· Establish pricing strategies for memberships, personal training, and retail products, balancing competitiveness with profitability.

· Design and execute marketing campaigns to attract new members and retain existing ones, including digital promotions, local advertising, and community engagement.

  1. Promoting and advertising the gym's goods and services

· Lead promotional activities for gym memberships, fitness programs, and retail products.

· Collaborate with marketing teams or external agencies to develop advertising materials and campaigns.

· Represent the gym at local events or initiatives to enhance brand visibility.

  1. Selling goods and services to customers and advising them on product use

· Actively engage with members to promote retail items and gym services.

· Provide advice on appropriate fitness products, supplements, and training programs based on member goals.

· Support the sales team in achieving membership and product sales targets.

  1. Maintaining records of stock levels and financial transactions

· Oversee stock management systems to track product levels, sales, and usage.

· Maintain accurate records of financial transactions, including membership fees, point-of-sale purchases, and expenses.

· Provide regular financial and operational reports to management.

  1. Undertaking budgeting for the gym

· Prepare annual and monthly budgets for retail operations and overall gym performance.

· Monitor revenue streams and expenditure, adjusting strategies to achieve profitability.

· Identify opportunities for cost-saving and efficiency improvement.

  1. Controlling selection, training, and supervision of staff

· Recruit, train, and supervise retail staff, fitness instructors, and front desk personnel.

· Develop staff performance standards, conduct evaluations, and provide ongoing coaching.

· Foster a customer-focused, health-oriented work culture.

  1. Ensuring compliance with occupational health and safety regulations

· Ensure gym operations comply with health and safety regulations, including safe use of fitness equipment and retail storage.

· Conduct regular safety audits, risk assessments, and staff training on OHS practices.

· Implement procedures for maintaining cleanliness and hygiene across gym facilities

QUALIFICATIONS: DIPLOMA OR ADVANCED DIPLOMA OR DEGREE.

EXPERIENCE: Minimum 1+ year work experience as a Retail Manager in the Gym.

Job Type: Full-time

Pay: From $76,515.00 per year

Work Authorisation:

  • Australia (Required)

Work Location: In person

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