Account Director

Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit .

We're looking for a leader that is inherently, naturally, gloriously social, both online and off. Everyone wants your input, opinion and approval. People trust you. You feel in your bones what's on-brand for your clients, and you efficiently, effortlessly direct a team to deliver the right stuff, every time.

Based in Sydney, this role sits within our growing tech-focused creative team and requires a strategic, solutions-oriented leader who thrives in fast-paced environments, builds trusted client relationships, and knows how to turn complexity into clarity.

Why You'll Love it Here

You'll join a team that's building something special — a bold, modern creative agency within Wasserman that blends culture, community, and commerce. We move fast, care deeply, and believe in big swings. You'll have the support of a talented team, the runway to grow, and the freedom to bring your point of view to every conversation.

What You'll Do

You will deepen the client relationship and grow their business in a meaningful way. Your day-to-day work will be strategic in nature, developing initiatives and providing creative, practical solutions to client issues. You will devise engagement strategies, approve content and manage scopes, deliverables and campaigns to ensure that all parties stay true to the strategic vision and voice across channels 24/7, 365.

Responsibilities

• Manage, maintain and grow the relationship with the client and key stakeholders

• Have a positive impact on projects, teams and clients by providing direction and a vision to follow

• Maintain a superior relationship with all departments in the agency, understand the strategic goals of the account and communicate them to the agency team

• Manage and mentor junior staff members

• Communicate with senior leadership about account status while proactively finding solutions to issues that may arise.

• Manage high-volume content pipelines across multiple accounts and platforms.

• Juggle overlapping deadlines and shifting priorities in fast-paced environments.

• Implement strong organisational systems to track content workflows, reviews, and stakeholder approvals.

• Align cross-functional teams to deliver on time without sacrificing quality.

• Lead simultaneous campaigns while maintaining strategic oversight and executional detail.

• Make quick decisions and pivoting strategies to meet changing client or market demands.

• Identify bottlenecks and optimise processes for scalable content production.

• Keep calm under pressure and thrive in a deadline-driven environment with competing priorities.

• Communicate confidently and keep clients and internal teams aligned through complexity.

What We're Looking For

• 6+ years' experience in digital/social account management

• Experience implementing social media, digital and integrated marketing campaigns

• Natural leadership abilities

• Excellent communication skills: persuasive, strategic, proactive, diplomatic

• Experience managing and mentoring teams

• A demonstrated passion for and superb understanding of the social media landscape

• A deep understanding of relevant social ad operations and optimisation

• Uncanny attention to detail

• Rockstar presentation skills

• Commitment to excellence — working nonstandard hours when necessary, anticipating issues and communicating with diplomacy, identifying emerging platforms and trends to drive innovation

• Big brand experience a must

Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.