Customer Support Specialist

1 week ago

Greater Sydney Area, Australia BOSS Fire Full time $60,000 - $80,000 per year

Company Description

BOSS Fire is a leader in passive fire protection, delivering innovative, compliant, and cost-effective fire-resistant building solutions. We specialize in simplifying firestopping and enhancing safety in the construction industry. Known for our unparalleled service experience, we support clients from initial inquiry to final certification. Our extensive range of products is trusted by developers, builders, and subcontractors across Australia and New Zealand, ensuring compliance with Australian and International Standards.

Role Description

This is a full-time role for a Customer Support Specialist located in the Southern Sydney Area. The Customer Support Specialist will manage daily customer interactions, enter sales order, invoicing and general office support.

Qualifications

  • Strong communication and customer service skills
  • Technical support and problem-solving skills
  • Experience with order processing and record maintenance
  • Ability to work independently and as part of a team
  • Proficient in Microsoft Office Suite and CRM software, MYOB an advantage
  • Will consider entry level with 1-2 years experience based on skill.

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