Assistant Restaurant Manager

We're seeking an experienced and motivated hospitality professional ready to advance their career by stepping into the Assistant Manager role at Q Station Hotel's most iconic restaurant - Boilerhouse Kitchen & Bar.

Boilerhouse is perfectly positioned on the shores of Sydney Harbour, sitting directly at the water's edge. Combining rich history, breathtaking views, and a dedication to exceptional hospitality, it offers a unique and refined dining experience.

Experienced waiters/waitresses or seasoned F&B Team Leaders are highly encouraged to apply. This is your opportunity to grow within a unique hotel setting that combines natural beauty, historic charm, and exceptional guest service.

About Q Station

Q Station is located in the heart of Sydney Harbour National Park - Manly, offering a range of incredible experiences, from boutique accommodation, stunning wedding venues, modern conference facilities, a waterfront restaurant, and Sydney's best ghost and history tours.

People are at the core of everything we do, and our commitment is to ensure long-term success and development for every person who chooses to make Q Station the place they love to work. We are proud of the opportunities we provide to our team to grow their skills and careers in hotels and hospitality.

About You

You're ready to lead with purpose in a role where your experience, presence, and standards make a lasting impact. With a strong foundation in food and beverage, you bring composure, precision, and a genuine commitment to exceptional service - for both guests and your team.

Our Successful Candidate Will…

• Deliver friendly, professional F&B service that exceeds guest expectations.
• Engage confidently with guests, resolve issues with professionalism, and uphold service excellence.
• Lead service sections and assist with rostering as required.
• Support and mentor team members to uphold service standards.
• Collaborate with FOH and kitchen to ensure smooth operations.
• Ensure compliance with RSA, licensing, and hotel policies.
• Maintain a clean, safe, and welcoming environment.
• Be flexible to work across all Food & Beverage outlets within the hotel as required.
• Assist with onboarding, training, and staff development.
• Address guest feedback promptly and professionally.
• Contribute to stock control, ordering, and daily operations.
• Participate in team meetings and service improvement initiatives.
• Lead by example with professionalism, energy, and hands-on leadership.

Essential Criteria

• A genuine focus on attentive, professional guest service - ensuring every detail is considered and every guest feels valued.
• Previous experience in a high-volume restaurant or hotel setting, with the ability to balance service delivery and team coordination.
• Confident bar skills, including cocktail-making and strong product knowledge, with the ability to lead from behind the bar when needed.
• Professional, personable, and proactive approach.
• Strong communication skills and a can-do attitude.
• Creative mindset with a drive to meet challenges head-on.
• Ability to manage service and admin tasks efficiently, mostly on your feet.
• Flexible availability across weekdays, weekends, and day/night shifts.
• Strong drive to grow your skills and leadership career in F&B.
• Physical readiness to work across a two-level venue and large site.
• High standards for cleanliness, service, and attention to detail.
• Valid RSA and Food Handler certification.
• Current driver's licence is advantageous.

You Would Like

• A beautiful work environment on the edge of Sydney Harbour with private access to Quarantine Beach and Harbour views.
• Discounts for accommodation, food & beverage, tours, and more
• Discretionary tips.
• Accor Staff Benefits Globally.
• Working with a fun, vibrant, and friendly team.
• Ongoing career progression opportunities.
• Discount on food and beverage.
• Free onsite parking.
• Employee Assistance Program.
• Referral program.