Learning and Performance Specialist

15 hours ago

Melbourne Victoria Australia More Telecom Pty Full time $80,000 - $120,000 per year

THE COMPANY:

More ) and Tangerine ) are two fast growing challenger brands in the telecommunications space. Offering nbn, mobile and fixed voice products to both consumers and small businesses right across Australia. With our continued rapid expansion, we're on the lookout for a Learning and Performance Specialist.

As the Learning and Performance Specialist at More Telecom and Tangerine Telecom, you'll be joining a multi award-winning company. We were certified as a 'Great Place to Work' in 2023, and we were named Smart50 Workplace Winners for our inventive approach to people and culture. We take pride in creating a workplace that values simplicity, transparency, and customer support. We've also won numerous industry awards and are in the AFR Fast 100 for 2023.

We're also proudly part-owned by the Commonwealth Bank of Australia (CBA) having acquired a stake in mid-2021, that delivers special benefits for CommBank customers and staff.

ABOUT THE ROLE:

The Learning & Performance Specialist supports More's transformation by driving initiatives that uplift employee experience, professional development, and learning. Reporting to the Change and Performance Manager, this role helps embed a culture of growth, feedback, and continuous development across the business.

RESPONSIBILITIES:

  • Design, deliver, and evolve learning programmes aligned to business needs and employee aspirations, including onboarding, workshops, and digital platforms.
  • Manage and embed More's Performance Framework, partnering with leaders and the PMO to define OKRs and create tailored development pathways.
  • Support performance reviews, track development outcomes, and align goals with strategic priorities.
  • Enhance the employee experience through engagement, wellbeing, and cultural initiatives, leading feedback loops and collaborating across teams.
  • Enable change by embedding learning and performance into projects, developing toolkits and resources to build internal change capability.
  • Act as a trusted advisor to leaders navigating change.

QUALIFICATIONS:

Experience

  • Bachelor's degree in organisational learning, learning and development, or a related field.
  • Proven experience in learning and development or performance uplift.

Skills

  • Strong facilitation and communication skills.
  • Ability to manage multiple priorities and work collaboratively.
  • Familiarity with digital learning platforms and engagement tools.
  • Passion for people, culture, and continuous improvement.

THE PERKS

We're proud to offer a range of benefits that support your wellbeing, growth, and lifestyle:

  • Free home internet and mobile phone plan
  • Mobile handset finance options
  • Ongoing learning and development opportunities
  • 24/7 wellbeing support through our partnership with Sonder
  • $150 birthday voucher and a day off to celebrate
  • Generous paid parental leave
  • Work anniversary rewards
  • Recognition prizes for positive customer feedback and employee shout-outs
  • AFL and BBL season tickets
  • Exclusive Samsung product discounts
  • Partnerships with Telco Together and Pancare charities
  • Our famous Christmas party (it's a big deal)

If you're passionate about enabling growth and unlocking potential through impactful learning and performance initiatives, we'd love to hear from you

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