Case Manager

QuIHN is a statewide, not for profit, and non-government health service which provides a variety of health services to people who use substances throughout Queensland across three service areas:

Therapeutic Services;

Harm Reduction Services; and

Better Access Medical Clinic.

QuIHNencourages a positive work environment and individual career development by providing for team building opportunities, individual learning and development plans, supervision, professional development, safe and supportive work practices and flexible working arrangements to assist employees in managing a work/life balance.

• Relevant qualification in Psychology, Social Work or other related discipline – post graduate qualifications preferred

About the role

An exciting opportunity to participate in a new program and team at QuIHN.

Part time - 30hrs

Fixed Term to 26/06/2026

Location - Capalaba

The Case Manager works with clients accessing QuIHN Therapeutic Services, and their counsellors in a case management capacity, including travelling to identified outreach areas.

Key responsibilities include:

• Provide an outreach case management program and implement case plans
• Conduct home visits within outreach areas in accordance with established policy and procedures
• Support clients through the stages of change process with relapse prevention goals and/or harm minimisation goals
• Support clients, and significant others, with welfare needs, housing, education and employment, through active referral pathways as part of a case management plan
• Deliver brief interventions and/or facilitate the provision of information, psycho-education and crisis support
• Conduct intake work through initial screens and ongoing case management planning, including conducting risk assessments with clients

What we're looking for

Someone who is passionate about their work and the health outcomes of both clients and the broader community, and can demonstrate:

• Qualification of Certificate IV level or higher in a related field.
• Ability to engage and work with vulnerable and complex individuals and/or families affected by substance use and other related concerns
• You are an ally of the AOD community or have lived or living experience of substance use, as well as experience working with marginalised and disadvantaged populations
• Intermediate competency in the use of Microsoft packages
• Available to work between the hours of 8:30am - 7:00pm, Monday-Friday
• Current Queensland driver's licence (or equivalent)

Salary and Benefits

• Full time position @ $44.58 per hour + superannuation
• Flexible working arrangements to support work life balance
• Tax-Free Salary Packaging options up to $15,900, plus electronic device, meal entertainment and holiday accommodation packaging
• Generous leave provisions including leave loading + additional paid leave - up to 6 days per annum
• Access to Employee Assistance Program for staff and immediate family
• Great workplace culture, supportive managers, and team committed to purpose

Interested in applying?

To enable us to assess your merit, you should apply via Seek with:

• your current resume, including qualifications and employment history.
• a short statement (of no more than two (2) pages) demonstrating your experience in relation to the "About the Role" and how you fit "What we're looking for"
• as well as outlining your motivation to join QuIHN.

Applications close the Friday 12 December 2025, however the position may be filled before that time.

If you have not been contacted within two weeks of the closing date of the advert, unfortunately your application has been unsuccessful.