Intake and Assessment Worker
24 hours ago
- Generous SCHCADS Award salary on offer - SCHCADS Level 4, Pay Point 1 $88,090.08 pa
- Full time, ongoing
- Based in our Head Office on Hoddle street, Abbotsford
- Be the first point of support for Aboriginal and Torres Strait Islander women reaching out to Djirra. As part of our Intake and Assessment team, you'll provide compassionate, trauma-informed responses — assessing needs, managing risks, and connecting women and their children to the right supports and services to ensure safety, stability, and healing.
About the Role
Individual Support Services (ISS) delivers a high-quality response to Aboriginal and Torres Strait Islander women and their children, who are currently experiencing or have experienced family violence and are at risk of further harm. The team's interventions range from short-term crisis responses to longer term, intensive case management.
The Intake and Assessment team is the first point of call for Aboriginal and Torres Strait Islander Women when they contact Djirra in person, via the phone or email. The Intake and Assessment Workers work collaboratively using a client-centred approach, through a trauma-informed lens to undertake a needs assessment and family violence risk screening and assessment. They work with Aboriginal and Torres Strait Islander women to identify their needs, provide immediate and short-term responses, and direct them to the right services (eg. internal supports such as material aid, case management, legal services and counselling or connection with our Koori Women's Place (KWP), as well as referral to external agencies).
Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.
A Position Description for this role can be viewed on the Djirra website 'Join our Team' page. Please do not hesitate to contact Human Resources at for a confidential discussion if you would like further information.
To apply, please click the 'apply' button and submit your resume, cover letter and completed screening questions which will be sent via email once you have submitted your application. Please note screening questions are a requirement of your application. During the application process you may see an option to upload a video. Please note this is not a requirement of the application process.
Requirements
Essential
- A Victorian Employees Working with Children's Check card or willing to obtain one
- Willing to obtain a Police Check at Djirra's expense
- Driver's License
Desirable
Experience in the family violence sector, preferably with Aboriginal and Torres Strait Islander women will be highly regarded but is not essential.
Tertiary qualifications in Social Work, Community Development or related discipline will be highly regarded but are not essential.
Benefits
- Attractive salary packaging options (including meals and entertainment)
- Generous leave provisions apply and annual leave loading
- Employee Assistance Program with supportive, confidential counselling for personal and work concern
- Collaborative and inclusive team
- Additional paid leave for end of year office closure period
- Access to company vehicles for any work related travel
- Cultural awareness training both formal and informal settings is provided
- Accrued Day Off (ADO) Program available to full time staff
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