Disability Support Worker

Guiding Light Care | Newcastle, Lake Macquarie, Hunter Valley NSW

Casual roles. SCHADS Award - level aligned to skills and experience. Penalty rates apply for afternoons, nights and weekend shifts.

About Guiding Light Care

Guiding Light Care provides person-centred community and accommodation supports for NDIS participants across Newcastle, Maitland, Lake Macquarie and The Hunter. We pair consistent staffing with strong therapeutic oversight - every team is clinically supported by a Mental Health Registered Nurse and an NDIS Behaviour Support Practitioner. Our focus is safe practice, predictable routines, and meaningful outcomes.

The role

You will provide high-quality daily living and community support to adults with psychosocial disability, autism, intellectual disability, and complex needs. You will help people build skills, maintain routines, stay connected, and pursue goals. Shifts include daytime, afternoons, sleepovers, weekends, and public holidays across SIL, ILO, drop-in support, and community access.

What you'll do

• Deliver respectful personal care, medication prompts, meal prep, domestic tasks, and community participation.
• Use positive behaviour support plans, low-restrictive strategies, and calm communication during periods of distress.
• Support appointments, transport, shopping, social and recreational activities.
• Record accurate notes, risk observations, and incident information in line with NDIS Practice Standards and the NDIS Code of Conduct.
• Work as part of a consistent support team with timely handovers and clear boundaries.
• Uphold safeguarding, dignity, and choice in every interaction.

What you'll bring

• Experience in disability, mental health, aged care, youth work, or community services.
• Calm, practical communication and strong professional boundaries.
• Reliability - you turn up on time, follow the plan, and document clearly.
• Current unrestricted driver's licence and reliable comprehensively insured vehicle suitable for transporting participants.
• NDIS Worker Screening Check and Working With Children Check (or ability to obtain).
• NDIS Worker Orientation Module completion prior to start.

Why join us

• Clinical support from a Mental Health RN and Behaviour Support Practitioner.
• Predictable rosters where possible, with genuine team-based support.
• Paid, structured induction and ongoing coaching.
• SCHADS Award pay with penalties, super, and km reimbursement when transporting participants.
• Clear escalation pathways and rapid response when you need help on shift.

Pay and conditions

• Casual and part-time opportunities paid under the Social, Community, Home Care and Disability Services Industry Award (SCHADS).
• Level matched to competencies and complexity of support. Penalties apply for evenings, weekends, public holidays, and sleepover arrangements per the Award.

Locations and availability

We are recruiting across Newcastle, Lake Macquarie, Maitland, Cessnock, and the Hunter. Please indicate your suburb and availability window across 7 days.

How to apply

Apply via Indeed with your resume and a short cover note that addresses:

• A brief example of supporting someone during a heightened moment and how you kept them safe and respected choice.
• Your availability across the next 4 weeks.
• The suburbs you can reliably service and whether you can transport participants in your vehicle.

Job Type: Casual

Pay: $35.00 – $43.00 per hour

Expected hours: No less than 8 per week

Application Question(s):

• Do you hold an NDIS Worker Screening Check or can you obtain one quickly?
• Do you hold a valid driver licence and have a reliable, insured vehicle?
• Do you have a current NSW Working With Children Check or are you willing to obtain one?

Work Authorisation:

• Australia (Required)

Work Location: In person