Service Administrator

About the role

Join the team at Broad Electrical and Air as a full-time Service Administrator & General Administration. Based in Narrogin WA, this role is essential in supporting the business's operations and contributing to its ongoing success. As a Service Administrator, you will be responsible for providing high-quality administrative support across various functions, ensuring the smooth running of the company.

What you'll be doing

• Coordinating service requests and maintaining thorough records
• Answering and directing incoming phone calls and emails
• Ordering Staff uniforms and maintaining levels of stock
• Providing administrative support to the wider team, including scheduling, data entry, and general office duties
• Liaising with customers to address inquiries and provide updates
• Assisting with the preparation of reports, proposals, and other documentation
• Contributing to the continuous improvement of administrative processes

What we're looking for

• Proven experience as an administrative assistant or in a similar role
• Strong organizational and time-management skills with the ability to multitask
• Excellent communication and interpersonal skills, with a customer-focused approach
• Proficiency in using XERO, Tradify (or similar job management software) and other relevant software
• A keen eye for detail and the ability to work accurately under pressure
• A positive, proactive, and collaborative attitude
• Experience in the Electrical Industry also favourable

What we offer

At Broad Electrical and Air, we value our employees and strive to create a supportive and fulfilling work environment. In this role, you can expect:

• A 4 Day, 36 Hour work week, with a 4 Day weekend every second weekend
• Competitive salary and benefits package
• Opportunities for professional development and career progression
• A friendly and inclusive company culture
• Flexible working arrangements to support work-life balance

About us

Broad Electrical and Air is a well-established and respected provider of electrical, solar and HVAC services in the Bunbury and Great Southern region. With a focus on quality, innovation, and customer satisfaction, we have built a reputation for excellence in the industry. As a family-owned business, we pride ourselves on our strong values and commitment to our local community.

Apply now to join our team and be a part of our continued success