Field Service Engineer

7 hours ago

Gold Coast, Queensland, Australia Programmed Full time

About Us
Our client is an established, global manufacturing machinery provider is seeking an experienced Field Service Engineer to join its Australian service team. This role is critical in ensuring the successful installation, maintenance, and ongoing support of advanced industrial machinery for customers across Queensland/ NSW.

You will work autonomously in the field while collaborating closely with service, sales, and technical teams to deliver high‑quality customer outcomes.

About The Role
Customer & Site Support

  • Plan, schedule, and coordinate service calls with customers and internal stakeholders
  • Maintain strong working relationships with clients through effective communication and professionalism

Installation, Troubleshooting & Repairs

  • Install new machinery and ensure smooth integration into customer production environments
  • Diagnose and repair electrical, hydraulic, pneumatic, and mechanical issues
  • Interpret and work from technical diagrams, schematics, and manuals

After‑Sales & Preventive Maintenance

  • Perform routine servicing and preventive maintenance to optimise machine performance
  • Minimise downtime through efficient fault‑finding and repair
  • Complete and submit detailed service reports in a timely manner

Technical & Demonstration Support

  • Assist with machinery demonstrations at technical or customer facilities
  • Provide technical expertise during demonstrations and customer engagements

Reporting & Internal Communication

  • Maintain accurate documentation and reporting on service activities
  • Communicate effectively with internal service and sales teams to support business processe

Skills And Experience
Technical Background

  • Trade qualification or engineering qualification (Mechanical, Electrical, or Mechatronics)
  • Strong understanding of electrical, hydraulic, pneumatic, and mechanical systems
  • Experience servicing industrial machinery or complex equipment

Experience & Attributes

  • Field service experience within manufacturing, automation, CNC, or related industries preferred
  • Sheet metal fabrication experience highly regarded
  • Ability to work independently, manage time effectively, and prioritise workloads
  • Strong customer service mindset and communication skills

Other Requirements

  • Valid driver's licence
  • Willingness to travel regionally and work flexible hours when required
  • Valid passport (training or interstate travel may be required)
  • Physically capable of manual handling tasks

What's On Offer

  • Competitive base salary depending on experience
  • Company vehicle or car allowance
  • Incentive scheme introduced after 12 months (performance‑based)
  • Full training and ongoing technical development
  • Tools, IT equipment (laptop & mobile), uniform, and full expense coverage

How To Apply
You must have the right to live and work in Australia to apply for this role. Click "APPLY NOW" to register for this role or contact San Wong at and quote reference for any enquiries. Please note that due to the high volume of applicants, only shortlisted candidates will be contacted
You will be provided with a supportive environment and infrastructure to allow you to thrive, yet the flexibility to allow you to make your mark in the firm. You will also be rewarded with a competitive salary dependent upon experience and on- going commitment to professional development and advancement. Only applicants shortlisted for an interview will be contacted.

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