Senior Repair Technician

5 days ago

Malvern VIC, Australia Hi Touch Mobile Full time $78,000 per year

Join Smart Phone Repairs as a Senior Telecommunications Technician

About SMART PHONE REPAIRS:

Smart Phone Repairs is a trusted provider of mobile phone and electronic repair services, known for expert workmanship, fast and reliable services on all repairs. We pride ourselves on using premium materials and the latest technology, and we also offer a wide range of high-quality mobile accessories at great value. At Smart Phone Repairs, we value our team and our customers equally - ensuring devices are repaired quickly and reliably so people can stay connected.

Your role:

  • Install, diagnose, and repair mobile phones, tablets, and related electronic equipment in-store, ensuring high-quality workmanship.
  • Identify faults, troubleshoot issues, and carry out adjustments, part replacements, and component-level repairs.
  • Perform routine inspections, testing, and preventative maintenance on mobile devices to ensure optimal functionality.
  • Configure, update, and program mobile devices according to manufacturer specifications and customer requirements.
  • Provide technical support and assistance to customers, explaining repair outcomes and offering professional advice on device care.
  • Ensure all repairs meet company quality standards and professional workmanship for reliable services.
  • Maintain accurate repair records and manage tools, equipment, and spare parts inventory.
  • Support sales of mobile accessories by recommending suitable products to enhance device performance and customer satisfaction.

Key Requirements:

  • Repair Experience: extensive experience in mobile phone, tablets and electronic device repairs.
  • Technical Experience: main board repair experience is essential.
  • Retail Experience: Retail experience is preferred.
  • Customer Service: Excellent customer service skill.
  • Personal Skill: Strong problem-solving and troubleshooting skill and attention to detail.
  • Motivation and Passion: Highly motivated and passion in mobile technology.
  • Flexible Availability: flexible to work any days of the week including weekends.
  • Fluent English: fluent in English and has good communication skills is essential.
  • Travel: able to drive and willing to work at different locations is preferred.

Why Work with Us?

  • Join a professional, fast-paced, and supportive work environment.
  • Work with the latest mobile technology.
  • Competitive pay and career growth opportunities.
  • Performance based bonus and commission.
  • Stable job opportunity.

Benefits:

  • Employee discount
  • Referral program
  • Travel reimbursement

Supplementary Pay:

  • Bonus
  • Overtime pay
  • Penalty rates
  • Performance bonus

Apply Today

Bring your skills, passion, and dedication—help us keep our customers connected

Email your resume to

Job Types: Full-time, Permanent

Pay: From $78,000.00 per year

Benefits:

  • Employee discount
  • Referral program
  • Travel reimbursement

Work Authorisation:

  • Australia (Required)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

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