Security Supervisor – Australian Catholic University, Queensland

Join our team as a Security Supervisor where you'll combine your leadership, customer service, and security expertise to lead a professional, customer-focused team

• Amazing workplace environment
• Superior career pathways and growth opportunities
• Attractive employment conditions

About the Role

We are seeking experienced Security Supervisors to join our team at an internationally renowned education institution – Australian Catholic University (ACU) in Queensland (Brisbane).

This role is ideal for a career security professional who leads by example and is capable of working autonomously across a wide range of operational activities.

As a Security Supervisor, you will engage with clients, academics, students, and members of the public in a highly visible leadership role – providing professional information services while ensuring the safety and security of all people and property.

This is a Monday to Friday, day shift only role, offering consistency, stability, and a strong work-life balance, with the option for additional shifts when available.

You will also act as the primary liaison and be responsible for leading a professional team of Security Rovers, delivering accurate and timely responses to enquiries and incidents, while identifying opportunities to enhance operational performance.

Note: We are Also Hiring - Casual Security Rovers

In addition to the Supervisor role, we are currently seeking Casual Security Rovers to join our team.

_ Shifts available across _morning and afternoon_ periods_

7-day rotating roster

_ Ideal for those seeking flexible, casual work in a dynamic campus environment_

Responsibilities and Duties

• Support, direct, and coordinate small to medium-sized teams, including incident and emergency management.
• Prepare and deliver shift operational briefs.
• Conduct foot patrols of the campus, observe and report incidents, and manage on-site responses.
• Ensure service delivery meets high-performance standards and contributes to ongoing operational improvement.
• Work in accordance with ACU and ACESGroup WH&S guidelines.
• Monitor facilities to reduce risk and ensure public safety.
• Prepare security records and incident reports.
• Manage and monitor facility access control systems.

Essential Criteria

• Previous experience supervising small to medium-sized teams
• Strong customer service skills with a customer-first mindset
• Excellent written and verbal communication skills
• Professional presentation and demeanour
• Intermediate to advanced computer literacy
• Proven reliability and punctuality
• Full, unrestricted QLD Driver Licence
• Current QLD Security Licence
• Current First Aid Certificate
• Valid Working With Children Check
• RSA (Responsible Service of Alcohol) – Preferred
• Fire Warden qualification – or willingness to obtain

What ACESGroup Offers

• Well-defined career pathways and development opportunities
• Convenient location
• Attractive working conditions
• Opportunities with a successful and growing company

About us:

ACESGroup are a leading national provider of security services to a large portfolio of public and private facilities. We are an established, respected and reputable business with more than 40 years' experience partnering to provide security services to a diverse range of industries and facilities.

Our team members keep people and places safe in commercial facilities, public precincts, aviation facilities, education institutes, hospitals, parklands, technology precincts and major sporting & entertainment venues.

At ACESGroup, we aim to be the industry leader where we don't just offer jobs, we offer long term careers.

How to apply:

If you are ready to join a dynamic team with a company that truly values your contribution, then APPLY NOW You can also get in touch for a confidential chat with our Recruitment Team on

ACESGroup is the 2022 and 2023 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity

ACESGroup is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks.

ACESGroup do not accept referrals from recruitment agencies.

ABN: | ACN: | M/L: | ASIAL Member: | RTO: 90024 | VIC: PSBL S. Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain.

Job Type: Full-time

Pay: From $32.00 per hour

Work Location: In person