Freight Forwarding

5 days ago

Melbourne, Victoria, Australia People Group Full time $60,000 - $80,000 per year
  • A career opportunity for a Import Operations Coordinator
  • Supportive and flexible workplace that prioritises wellbeing
  • Salary package up to $75,000 - $80,000 + Super

Import Operations Coordinator - Melbourne

Your new company

This company is a leader in Australasian logistics, known for setting high global standards. They value teamwork, innovation, and continuous learning. Offering end-to-end logistics solutions for import, export, and integrated services across Australia and New Zealand, they combine global quality with local expertise to deliver exceptional service to their clients.

Your new role- Import Operations Coordinator

Join our Melbourne team as an Import Operations Coordinator and play a key role in supporting customers with their import needs. You'll manage the full process of import operations while working closely with a supportive national team in a busy, customer-focused environment.

  • Coordinating end-to-end solutions for Key Customers (including bookings, documentation, cartage, customs reporting, job invoicing)
  • Liaising with Customers, Carriers, Service Providers, and Overseas Partners
  • Ensuring ongoing Customer satisfaction through effective and efficient responses to customer inquiries, issues, and concerns
  • Establishing and maintaining a strong rapport with customers and service providers
  • Monitoring key operational activities to ensure efficient completion of import duties
  • Identifying and implementing changes to support continual improvement, business growth and the development of best practice SOP

What you'll need to succeed

To excel in this role, you MUST possess:

  • A minimum of 2 years of experience with an International Freight Forwarder.
  • Clear, confident communicator with stakeholder management skills
  • Import Operations Coordinator experience
  • Ability to manage multiple priorities in a fast-paced environment
  • Exceptional attention to detail, coupled with strong analytical and problem-solving skills.
  • Prior experience using CargoWise (CW1) is advantageous.
  • Adaptable, organised, and able to meet deadlines

What you'll get in return

  • Comprehensive onboarding and continuous training
  • Attractive salary with quarterly performance rewards
  • Employee perks and real opportunities for career growth

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your resume, or call Thomas Hunter now at

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion.

Please Note:

People Group Recruitment is only accepting applications from candidates CURRENTLY RESIDING IN AUSTRALIA who have the relevant LOCAL skills and experience required for this role.

We DO NOT recruit for roles that offer sponsorship, internships, graduate programs, or entry-level positions.

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