Sales Associate

1 week ago

Sydney, New South Wales, Australia POP MART OCEANIA PTY LTD Full time $40,000 - $60,000 per year

POP MART, founded in 2010 is an industry-leading pop culture and art toy company aiming to light up passion and bring joy to all. With rapid growth, POP MART has set foot in more than 23 countries with over 250 stores and 1687 Robo Shops around the world.

We are currently looking for a passionate Full Times Sales Associate to join and support our retail store at Macquarie Shopping Centre

Key Responsibilities:

  • Provide exceptional customer service by greeting, assisting engaging with customers.
  • Explain brand vision, product features and benefits, helping customers make informed purchases.
  • Upsell and cross-sell products to increase sales and help stores achieve KPI.
  • Handle transactions accurately and efficiently through POS system.
  • Assist with store presentation, including replenishing, visual merchandising and maintaining cleanliness.
  • Follow company policies, procedures and loss prevention guidelines.
  • Participate in stock management (receiving weekly deliveries, replenishing shelves and cycle counts/stock takes).

Essential Requirement:

  • Strong interpersonal and communication skills.
  • Passion and energetic for customer service and retail.
  • Ability to learn product knowledge quickly.
  • Customer service and sales skills (upselling, cross-selling, handling objections).
  • Team player with a positive attitude.
  • Reliable, punctual and able to work in a fast-paced environment.

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