Event Supervisor

2 weeks ago


Mickleham, Victoria, Australia Marnong Estate Full time

Join the team at Marnong Estate – where history, luxury, and hospitality meet.

Located just 15 minutes from Melbourne Airport and 35 minutes from the CBD, Marnong Estate in Mickleham is a premier destination offering award-winning dining, boutique accommodation, conference and event spaces, state of the art winery, cellar door and breathtaking views of the Macedon Ranges. Set on a historic property dating back to the 1840s, the estate combines heritage charm with modern sophistication, attracting guests from near and far for weddings, celebrations, corporate functions, and exceptional food and wine experiences.

Our Purpose

At Marnong Estate, we pride ourselves on creating memorable experiences through outstanding service, premium wine and produce, and a warm, welcoming atmosphere.

About the Role

Marnong Estate are seeking an experienced and motivated Event Supervisor to provide support to the Event Manager to oversee the day-to-day operations of the Events Team. This role is responsible for ensuring the highest standards of guest satisfaction, smooth running of all Events from Set-Ups to Pack-Downs and everything in between.

The ideal candidate will be hands-on, highly organised, and committed to delivering outstanding hospitality experiences.

  • Foster a welcoming, knowledgeable and entertaining environment for guests
  • Live and breathe old school hospitality, going above and beyond
  • Implementing strategies to maximise guest experience
  • Supervise hospitality services including food & beverage and guest experiences
  • Lead, train, and motivate staff to deliver excellent service standards
  • Implement and maintain health, safety, and compliance standards across all areas
  • Handle guest feedback, complaints, and escalations professionally
  • Collaborate with management to report on performance, staffing, and business opportunities

What we are looking for

  • Strong leadership skills with proven ability to motivate and supervise diverse teams
  • Exceptional communication and interpersonal abilities
  • 'Can do' attitude and approach to all aspects of the position
  • Experienced in roster management
  • Highly organised with strong problem-solving skills and attention to detail
  • Calm under pressure with the ability to manage multiple priorities simultaneously
  • Thrives in a dynamic, fast-paced environment
  • Experience with POS systems, booking platforms and hospitality software

Qualifications & Experience

  • RSA certification (required)
  • Successful track record of Minimum 2 years' as an Event Supervisor
  • Successful track record of Minimum 2 years leading a team
  • Proven track record of staff training
  • Proven track record of delivering exceptional guest experiences

What We Offer

  • A competitive salary package
  • Staff privileges including accommodation, dining, and event discounts
  • Professional development and career progression opportunities
  • The opportunity to lead within a dynamic, sophisticated, and supportive environment

If you are a polished hospitality professional who thrives in luxury service environments and takes pride in delivering exceptional customer service, we invite you to apply and become part of our leadership team.

Apply now to elevate your Hospitality career with us.

While we take the time to review all applications, only those suitable will be contacted for an interview.