Warranty Clerk
4 days ago
Caboolture Mazda is an award winning dealership located in a huge growth area of North-Brisbane. We are looking for a Warranty Clerk to join our team and grow with us This is a rare opportunity that exists for an experienced and enthusiastic person to join our successful and supportive team.
About the role
As the Warranty Clerk at Grand Prix Caboolture Pty Ltd, you will play a vital role in ensuring the smooth running of the vehicle warranty process. This full-time position is based in our Caboolture office, QLD 4510 location. You will be responsible for handling all aspects of vehicle warranty claims, providing exceptional customer service and supporting the broader Automotive Trades team.
What you'll be doing
- Processing and tracking vehicle warranty claims in a timely and accurate manner
- Liaising with customers, dealerships and manufacturers to coordinate warranty repairs
- Maintaining detailed records and documentation related to warranty claims
- Identifying trends and providing recommendations to improve the warranty process
- Assisting the Automotive Trades team with other administrative tasks as required
What we're looking for
- Strong experience in a similar warranty or customer service role, preferably within the automotive industry
- Excellent attention to detail and ability to work with a high level of accuracy
- Proficient in using computer systems and software to process and track warranty claims
- Outstanding communication and interpersonal skills to effectively liaise with customers and stakeholders
- Problem-solving mindset and ability to work independently to resolve issues
What we offer
At Grand Prix Caboolture Pty Ltd, we are committed to providing a supportive and rewarding work environment for our employees. You will have the opportunity to develop your skills, collaborate with a passionate team and be part of a leading Automotive Trades organisation. We offer competitive remuneration, opportunities for career progression and a range of employee benefits to support your work-life balance.
About us
Grand Prix Caboolture Pty Ltd is a respected player in the Automotive Trades industry, known for our commitment to exceptional customer service and quality workmanship. With a strong focus on innovation, we are continuously looking for ways to enhance the customer experience and stay ahead of industry trends. Join our team and be a part of our exciting journey.
Apply now to become our next Warranty Clerk