Customer Service Team Member

Join us and experience Bunnings from the other side of the counter

What's in it for you when you're part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few

• Free standard OnePass membership

• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

• 12 weeks paid parental leave, regardless of gender

• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

• We're genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role: 

Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide exceptional service and the best experience, based in our Bunnings Cafe. 

What's involved: 

• Provide warm and friendly service to every customer 

• Be responsible for stock management, whilst ensuring a clean and tidy cafe environment 

• Crafting quality coffee and food with care and consistency 

• Work as part of a supportive and inclusive team who make a difference to the community and have fun along the way 

• Follow all Occupational Health and Safety guidelines to ensure a safe and welcoming cafe environment 

Who we're looking for 

We're looking for team members who are passionate about helping others and are keen to learn and grow. The path within Bunnings is yours to build - you could become the next future leader or department supervisor, and we are committed to giving you the skills and showing you the ropes throughout your journey. We would love to hear from you 

You'll need: 

• A genuine passion for customer experience, positive attitude and strong work ethic 

• Previous experience in hospitality, café or as a Barista is a plus, but not essential – we'll provide the training 

• Great communication and teamwork skills 

• To act with integrity, be safe and do your best 

• Availability to work flexible hours, including weekends 

Interested?

You must seek endorsement from your leader prior to applying

• Store, Trade Centre, Frame & Truss and Distribution Centre Team Members - Endorsement from your Complex or Site Manager

• Store Support Team Members - Endorsement from your Line Manager

So that we have the most up to date information to review, we encourage you to add your resume to your application.

Click apply and good luck

When you're ready to give this opportunity a Red Hot Go, all you'll need to do is:

• Submit an application and complete an online chat interview (20 minutes)

• If successful, next step includes an online video interview (15 minutes)

• If you're a match, we'll invite you to an onsite meet and greet with our leaders (20 minutes)

You'll be part of a workplace where you'll feel like you belong.

Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. If you have the experience, skills and a passion to grow but don't necessarily nail every single point in the job description, please still apply. Contact us at and a member of the team will be in touch.  

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're a major supplier to project builders, commercial tradespeople and the housing industry operating from a network of stores, trade centres, frame and truss sites and online.

By joining our passionate and diverse team, you'll have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work. If you're ready to roll up your sleeves and build something great together, apply today.

Please note if you are offered a role with us, background checks may be required. This can include police, employment and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

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