Patient Service Assistant

Work Type: Casual

Salary: Salary not specified

Grade: Grade not specified

Occupation: Medicine, nursing and midwifery

Location: Melbourne - CBD and Inner Metro suburbs

Reference: 12876

The Role:

An opportunity has become available within The Royal Children's Hospital for Patient Services Assistant

Casual Role

Shifts: Day Shift, Afternoon Shift, Night Shift including weekends - $30.67 hourly + casual loading

The PSA's provide indirect patient care, contributing to the maintenance of a welcoming, clean environment for all and supporting the clinical areas through the delivery of equipment and cleaning services.

Reporting to the Support Services Coordinator and the nurse in charge, you will maintain a clean & safe environment within the unit and ensure cleanliness and maintenance of unit equipment. You will also be aware of requirements to ensure that practice is consistent with Infection Control guidelines, policy and according to Cleaning Standards for Victorian Health Facilities.

Your well-developed written and verbal communication skills combined with your interpersonal skills will provide you with the ability to work within a team environment in varying locations throughout the hospital. Your customer focus attention to detail will enable you to provide a high-level service to patients, families and colleagues.

To be successful in this role you will have:

• Certificate III in Health Service Assistant (PSA) is essential.
• Previous experience as a PSA is desirable.
• Well-developed communication skills (verbal and written).
• Proven interpersonal skills.
• Commitment to service excellence.
• High attention to detail.
• Willingness to undertake required training.
• A true team player.
• Ability to resolve conflict in a professional manner.
• Ability to establish and maintain a good working relationship with a diverse team.

If you think you possess the right skills and experience, we encourage you to apply on our website now

To view job description please click here.

If you think you possess the right skills and experience, we encourage you to apply on our website now

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children's Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children's Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption.

Are you ready to join our team?

Apply online by clicking on the "Apply" button

Applications close 9 September 2025

Applications close Tuesday 9 September 2025 at 11.59pm

Posted

26 August 2025