CHOW TAI FOOK

About Chow Tai Fook

Joining Chow Tai Fook Jewellery means stepping into a prestigious legacy that combines artistry and tradition with a modern, confident approach since 1929. For almost 100 years, our dedication to creating the finest designs has held true by weaving together unmatched craftsmanship and authentic heritage. This is made possible by the people and culture we embrace and embody as the leading jewellery company from Asia. We are Chinese house of timeless craft and beauty.

Our strong focus on career development provides ample opportunities for personal growth, skills enhancement, and advancement. By joining Chow Tai Fook Jewellery, you will be at the forefront of innovation in the luxury retail industry, influencing a global audience through a network of over 7,000 shops worldwide.

We welcome you on our Group's journey to be the most trusted jewellery group that is a lifetime partner for every generation.

We are seeking passionate, experienced, and customer-focused Boutique Manager and Assistant Boutique Manager to lead our new Sydney boutique in Sydney Westfield.

Our Sydney Boutique is scheduled to open in January 2026.

You will play a key role in bringing the Chow Tai Fook experience to life, ensuring every client encounter reflects the brand's heritage, artistry, and exceptional service standards.

Job Responsibilities:

• Provide top-notch customer experience which includes handling feedback from customers and building strong customer relationships
• In-charge of the daily operation, ensuring smooth workflow
• Drive the achievement of monthly and annual sales targets
• Manage the in-store inventory, including stock audit
• Ensure store teams maintain effective merchandising and visual standards
• Ensure compliance and regulations, and company protocols regarding operations, security and inventory control are adhered to
• Setting of individual and team objectives, and monitoring the performances of the team
• Lead and motivate colleagues through coaching, training and development
• Prepare and submit accurate daily, weekly, and monthly sales performance reports
• Act as a liaison between the stores and upper management, ensuring clear communication and alignment with company goals
• Perform ad-hoc tasks and projects as assigned

Requirements:

• Minimum 5 years of retail experience, with at least 2 years in a managerial / team lead role (luxury or jewellery industry preferred)
• Strong analytical skills and proficiency in Excel and retail management systems (POS/CRM)
• Excellent communication, interpersonal, and leadership skills
• Passion for luxury retail, customer service, and team development
• Ability to speak Mandarin and Cantonese is a plus

What's in it for You

• Be part of Chow Tai Fook's exciting brand expansion in Australia, bringing one of Asia's most iconic luxury names to a new and growing market.
• Lead and shape boutique success during this key stage of development - a rare opportunity to make an impact in a new market.
• Work alongside an experienced leadership team that values initiative, collaboration, and innovation.
• Competitive remuneration, attractive staff discounts.
• Access to exclusive training and professional development tailored to leadership growth within the luxury retail sector.
• Opportunity to grow your career locally and internationally, within one of the world's most recognised jewellery brands.
• Join a people-focused culture where your contribution, expertise, and leadership are celebrated.

Please note that due to high interest, only shortlisted candidates will be contacted.

Job Types: Full-time, Permanent

Pay: $80,000.00 – $105,000.00 per year

Benefits:

• Employee discount
• Salary packaging

Work Location: In person