Service Delivery Officer

7 days ago

Albury, Australia Australian Taxation Office Full time $56,681 - $62,361 per year
  • Frontline Resource Management, Frontline Operations
  • Albury
  • Ongoing/non-ongoing, part-time, $56,681 - $62, % super

We are seeking Service Delivery Officers to join our Capture teams.

As a Service Delivery Officer, you will undertake basic procedural, clerical, operational, and administrative activities under clear direction. You'll follow established policies and procedures to deliver accurate results.

Your work will include sorting, scanning and opening mail. You will maintain the integrity of ATO records by accurately inputting data into our internal systems relating to client correspondence.

These roles may be offered on an ongoing or non-ongoing part-time basis in Albury. A merit pool may be formed and used to fill future similar vacancies in these locations and other locations within the same metropolitan area.

We embrace the strength of diversity — through our people and the perspectives they bring. We are committed to inclusive recruitment practices and encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the recruitment process.

Candidate information kit (PDF, 304KB) Opens in new window

Candidate information kit (docx, 2287KB) Opens in new window

  • Service Delivery Officer

    1 week ago

    Albury, Australia Australian Taxation Office Full time

    Service Delivery Officer / Debt Collection OfficerJoin to apply for the Service Delivery Officer / Debt Collection Officer role at Australian Taxation OfficeWe are looking for passionate, client focused individuals to join our Frontline Operations group in a variety of (APS 3) roles.Responsibilitiesassist clients through various channels including phone, web...

  • Service Delivery Officer

    2 weeks ago

    Albury, Australia Australian Taxation Office Full time

    This vacancy is only open to Aboriginal and Torres Strait Islander applicants. This initiative helps to increase the number of Aboriginal and Torres Strait Islander people employed in the APS, to better reflect the diversity of the Australian community. To be eligible for this role candidates must provide confirmation of their Aboriginal and/or Torres Strait...

  • Service Delivery Officer

    1 week ago

    Albury City Council, Australia Australian Taxation Office Full time

    Service Delivery Officer / Debt Collection OfficerJoin to apply for the Service Delivery Officer / Debt Collection Officer role at Australian Taxation OfficeWe are looking for passionate, client focused individuals to join our Frontline Operations group in a variety of (APS 3) roles.Responsibilitiesassist clients through various channels including phone, web...

  • Service Delivery Officer

    2 weeks ago

    Albury City Council, Australia Australian Taxation Office Full time

    We are looking for passionate, client focused individuals to join our Frontline Operations group.As a Service Delivery Officer (APS 2), you will work in a scheduled contact centre environment, providing highquality service to clients between 7am and 7pm.You will spend your time interacting with clients over the phone supporting them in meeting their tax, s...

  • Director, Service Delivery

    2 days ago

    Albury, Australia at Full time

    OverviewCharles Sturt University is seeking a visionary and dynamic leader to join our Division of Information Technology as Director, Service Delivery. This is a pivotal senior leadership role driving the modernisation of our Information Communication Technology (ICT) services and shaping a customer-focused, service-oriented operating model that supports...

  • Service Delivery Officer

    2 weeks ago

    Albury City Council, Australia Australian Taxation Office Full time

    This vacancy is only open to Aboriginal and Torres Strait Islander applicants. This initiative helps to increase the number of Aboriginal and Torres Strait Islander people employed in the APS, to better reflect the diversity of the Australian community. To be eligible for this role candidates must provide confirmation of their Aboriginal and/or Torres Strait...

  • Service Delivery Officer

    3 days ago

    Albury, Australia Australian Taxation Office Full time

    OverviewWe are looking for passionate, client focused individuals to join our Frontline Operations group in a variety of (APS 3) roles.Responsibilitiesassisting clients through various channels including phone, web chat, email, paper and online portals to help them meet their taxation, superannuation, and registration obligationsunderstand individual client...

  • Housing Services Officer

    4 days ago

    Albury, Australia Department Of Families, Fairness And Housing Full time

    THE ROLEThe Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and play a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing.Housing Services Officers are part of a network...

  • Service Delivery Leader

    5 days ago

    Albury, Australia beBeeGrowth Full time $90,000 - $123,456

    Job Title: Community Housing Services ManagerKey Responsibilities:Lead and direct teams in accordance with organisational goals.Establish a culture of open communication, collaboration, and ethical decision-making.Support staff in delivering high-quality services that promote customer autonomy and choice.Drive business growth initiatives and support the...

  • Project Manager Infrastructure Services Delivery 1

    23 hours ago

    Albury, Australia Albury Wodonga Health Full time

    About The Role Closing Date: 29th September, 2025 Join the largest regional health service between Sydney and Melbourne. Albury Wodonga Health (AWH) is situated at the foot of the Aussie Alps and on the banks of the Murray River. Albury Wodonga offers a lifestyle that is affordable to enjoy. The Project Manager will be a valued member of the...