Member Services Part-Time

6 days ago

Gold Coast, Queensland, Australia Gold Coast Gymnastics Club Full time $60,000 - $80,000 per year

We are Queensland's leading performance gymnastics club, offering a full range of programs to the community at our venues located in Miami and Coomera.

Club Mission:

To help every gymnast achieve their potential, from participation to performance.

Club Vision:

Are you ready to take the next step in your career? Join the Gold Coast Gymnastics Team, one of Australia's leading gymnastics clubs where you'll have the opportunity to make a real impact, work with children, and be part of a supportive and forward-thinking environment. If you think you have what it takes, we would love to hear from you

Club Values:

Engagement and Teamwork:Our members and our staff are connected, and we work as one team

Enthusiasm and Support:Ours is a community of family and friends who have fun building fitness and competitiveness

Empathy and Respect:We genuinely care for one another, and we are seen as the leading provider of gymnastics in Queensland

Professionalism and Performance:We are proud of our quality programs, experiences, facilities, and equipment and how they support our members' best performances

This role is a permanent part-time role and contributes significantly to the organisation's continual improvement in providing excellent service to our members.

The fixed roster requirement is:
Tuesday to Friday 3pm – 7pm
Saturdays 7:30am – 1:30pm
This is not negotiable as this position will back fill the Full-Time staff member

Member Services Staff will have three (3) key focuses:

  1. Member Services Operations
  2. Front Office and General Administration
  3. Stock and Inventory Control

The role plays an integral part in supporting the Member Services Manager, and the Gold Coast Gymnastics team to make well informed decisions and create an effective and efficient working environment.

The role is responsible for providing welcoming, courteous, and responsive customer service and prompt operational administrative support.

Essential Requirements
  • Working with Children / Working with Vulnerable People Check (BlueCard)
  • Drivers Licence
Desirable Criteria
  • Relevant Tertiary Qualification
  • First Aid Certificate
  • Customer Service Experience
  • Administrative Experience

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