Car Care Consultant

13 hours ago

Devonport, Tasmania, Australia Jackson Motor Company Full time $40,000 - $60,000 per year

Are you a self-motivated individual with a passion for exceptional customer service and strong sales skills? Or perhaps you've been looking for the perfect opportunity to break into sales and build a rewarding career? If so, we want to hear from you

If you thrive in a customer-facing role, have strong organisation and time management skills, enjoy working both independently and as part of a team, we want to hear from you Join our Devonport team as a Car Care Consultant and play a key role in enhancing the customer experience for new & used car buyers & service customers.

About Us:

At Jackson Motor Company, we pride ourselves on our outstanding customer service and dedication to building long-term relationships with our clients. As a member of our team, you'll be part of a warm, welcoming, and supportive environment where your contribution is valued. We're looking for someone who is self-driven, reliable, and excited to use their sales skills to help customers find the perfect Car Care products to help protect their new investment. You should also understand the importance of meeting monthly sales targets set by your Car Care Manager and be motivated to achieve them in a supportive team environment.

Your role will involve:

  • Engaging with Clients: Actively interact with new & used car customers to introduce and explain our range of Car Care products.
  • Taking deposits: You will be expected to take deposits for both new and used vehicles.
  • Sales Excellence: Utilise your sales skills to effectively present and recommend Car Care products, aiming to meet and exceed sales targets.
  • Product Knowledge: Provide detailed information and guidance on Car Care products to ensure customers make informed decisions.
  • Customer Relationships: Build and maintain strong relationships with customers, ensuring a positive and personalised experience.
  • Administrative Duties: Perform various administrative tasks including, processing documents and data entry with accuracy and attention to detail.
  • Team Collaboration: Work effectively both independently and as part of a team, contributing to a positive work environment.

Licensing Requirements:

  • Current Australian Driver's License: A valid Australian driver's license is required due to the need to travel between sites and suppliers.

We're looking for someone who is:

  • Bubbly and Poised: Your confident and engaging nature will help you connect with customers and build trust.
  • Organised and Efficient: Excellent time management skills and the ability to handle multiple tasks effectively.
  • Customer-Focused: Previous experience in a customer service or sales role with a proven track record of managing customer queries and complaints.
  • Communication Skills: Strong interpersonal and communication skills (both written and verbal) with the ability to think on your feet and solve problems professionally.
  • Tech-Savvy: Intermediate to advanced computer skills and a high standard of personal presentation.
  • Self-Motivated: Ability to work independently and as part of a team, with a flexible approach to work and a commitment to achieving goals.
  • The Ideal Candidate: Someone who is highly motivated and is always striving to achieve the next goal. A hunger for success and eager to build relationships.

The Benefits:

  • Valued Employees: Be part of a company where you are valued, trusted, and respected.
  • Supportive Team: Join a friendly and supportive team environment with social gatherings and a great team spirit.
  • Career Development: Enjoy opportunities for growth and development within our organisation.
  • Company Car: The option to obtain a company car.
  • Commissions: The opportunity to earn commissions on top of your base wage.

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