Senior Manager Integrated Place Based Services

Brief Description
About the role

• Permanent full-time position implementing integrated place-based service models
• Role based in Hastings
• Make a difference in the lives of women, girls and families

Role Purpose
The Senior Manager of Integrated Place Based Services (Vic East & NSW) is accountable for implementing and operationalising existing and new integrated place-based service models. As part of the Client Services Senior Leadership Team, this role will support the development and integration of programs in adolescent sexual violence, family violence, family services and financial counselling/capability.

These programs and services aim to deliver holistic, evidence-based, trauma informed, client-centric, and ecologically focused services to women, girls, children, youth, and families.

The Key Purpose Of The Position Includes

• Placing a strong emphasis on establishing and deepening community, place-based relationships and fostering holistic wellbeing.
• Creating opportunities that empower women, girls, children, youth, and families to access vital resources and support services earlier, prioritise safety, and cultivate a nurturing environment. This enables them to drive their own change, recovery, and empowerment.
• Demonstrating strong leadership that ensures people have the skills, capability and support to ensure that service delivery is of the highest standard and contractual requirements are met.
• Reporting to the General Manager of Integrated Place Based Services and collaborating with Ecosystem Enablement and the Good Shepherd Institute to strengthen evidence-based service delivery and support innovation.

About You

• Formal tertiary qualifications in Social Work, Health Services or related discipline, and evidence of Registration where applicable.
• Demonstrated experience managing a range of services and programs within the community sector is essential.
• Demonstrated experience managing a range of family violence services including refuge and high-risk family violence programs is essential.
• Minimum of five years' experience working in leadership roles across multi-disciplinary teams in the community sector.
• Current Victorian Driver's License.

Key Selection Criteria

• Relevant experience in a leadership role responsible for service delivery
• Demonstrated experience in leading and managing staff, including practice supervision, recruitment and managing individual key performance indicators.
• A strong understanding of the funding, governance, legislative requirements, and contemporary quality frameworks operating in the sector.
• Demonstrated experience assessing, managing and mitigating client and organisational risks.
• Highly developed interpersonal and collaborative skills, and the ability to work in complex work environments.
• Experience in managing service contracts, with demonstrated understanding of service quality requirements.
• Demonstrated experience in monitoring and reporting and meeting performance targets and program outcomes.
• Demonstrated ability to manage financial and non-financial resources in line with program requirements.

About Us
Our strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive.

We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing. We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

Good Shepherd employees are committed to inclusive practice that responds to the specific needs, context, and circumstances of service participants. We embrace the diversity and intersectionality of individuals and recognise a person's right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience.

Benefits

• Salary packaging (which can add up to $15,900 in tax-free per year)
• Paid parental leave
• Gifted leave at Christmas and Easter
• Employee Assistance Program, a free and confidential counselling service
• • more

How To Apply
Please click 'Apply' to complete your application. Please upload your resume and a brief cover letter addressing the key selection criteria.

Applications are considered as they are received. Applications close
17 September 2025
.

To request a copy of the position
description
, please email

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.