recepcionist

1 week ago


North Bondi New South Wales, Australia North Bondi RSL Club Full time $45,000 - $60,000 per year

We are looking for a friendly, professional, and service-oriented Receptionist to be the first point of contact for members and guests at Beach Club. The Receptionist plays a key role in delivering a welcoming experience, assisting with enquiries, and ensuring smooth day-to-day operations at the club.


Key Responsibilities
  • Greet members and guests warmly, providing excellent first impressions of the club.
  • Manage incoming calls, emails, and in-person enquiries in a professional manner.
  • Handle member check-ins, bookings, and reservations for courts, classes, and events.
  • Provide information about club facilities, schedules, and membership benefits.
  • Support administrative tasks such as updating records, managing correspondence, and handling payments when required.
  • Coordinate with other departments (F&B, Sports, Events) to ensure seamless member service.
  • Assist in events, tournaments, and club activities as needed.
  • Maintain a tidy and welcoming reception area that reflects the club's standards.

Requirements
  • Previous experience in reception, front office, or customer service (hospitality or club environment preferred).
  • Strong communication and interpersonal skills with a customer-first mindset.
  • Ability to multitask, manage priorities, and remain calm under pressure.
  • Basic computer skills (MS Office, booking/reservation systems preferred).
  • Professional appearance
  • Flexibility to work evenings, weekends, and holidays as required by club activities.

What We Offer
  • A dynamic, member-focused work environment.
  • Opportunities to be part of exclusive events and activities.
  • Competitive compensation and benefits.
  • Training and development opportunities.