
recepcionist
1 week ago
North Bondi New South Wales, Australia
North Bondi RSL Club
Full time
$45,000 - $60,000 per year
We are looking for a friendly, professional, and service-oriented Receptionist to be the first point of contact for members and guests at Beach Club. The Receptionist plays a key role in delivering a welcoming experience, assisting with enquiries, and ensuring smooth day-to-day operations at the club.
Key Responsibilities
- Greet members and guests warmly, providing excellent first impressions of the club.
- Manage incoming calls, emails, and in-person enquiries in a professional manner.
- Handle member check-ins, bookings, and reservations for courts, classes, and events.
- Provide information about club facilities, schedules, and membership benefits.
- Support administrative tasks such as updating records, managing correspondence, and handling payments when required.
- Coordinate with other departments (F&B, Sports, Events) to ensure seamless member service.
- Assist in events, tournaments, and club activities as needed.
- Maintain a tidy and welcoming reception area that reflects the club's standards.
Requirements
- Previous experience in reception, front office, or customer service (hospitality or club environment preferred).
- Strong communication and interpersonal skills with a customer-first mindset.
- Ability to multitask, manage priorities, and remain calm under pressure.
- Basic computer skills (MS Office, booking/reservation systems preferred).
- Professional appearance
- Flexibility to work evenings, weekends, and holidays as required by club activities.
What We Offer
- A dynamic, member-focused work environment.
- Opportunities to be part of exclusive events and activities.
- Competitive compensation and benefits.
- Training and development opportunities.