Back of House Manager

WHO ARE WE

Known as the 'Undisputed King of Trainers', JD Sports is one of the world's biggest sports fashion brands.

We are a global retailer with over 3,400 stores worldwide, connecting people to Sport, Music, and Fashion culture. In Australia since 2017, we now have opened 70+ stores across Australia and New Zealand.

At JD Sports, we don't follow trends - we create them. We are looking for passionate people to join our team and help us stay elite in our field.

THE ROLE

This role is rostered across Monday to Friday with varying shift times. By applying, you're confirming your availability to work across these days.

At JD Sports, we strive for operational excellence.

As a Back of House Manager, you'll lead the team that powers our store's success from behind the scenes. You play a pivotal role in delivering exceptional customer experiences by ensuring products move seamlessly from the stockroom to the selling floor.

You'll drive smooth and efficient inventory management processes, from processing deliveries and ensuring stock is floor-ready, to managing stock movement both in and out of the store while minimising stock loss. Partnering closely with the wider store management team, you'll prioritise operations and activities while coaching and training your team in loss prevention, inventory management, and stock movement policies and procedures.

Your Key Responsibilities:

• Provide clear direction to your Back of House team on daily priorities for stock replenishment and delivery processing
• Plan and manage stock deliveries to achieve our 24-hour door-to-floor target
• Ensure maximum stock availability through effective replenishment system management
• Optimise the back of house layout for efficiency and easy access to bestsellers
• Assist with stock loss management and procedures
• Provide ongoing direction, guidance, and coaching to develop your team's performance and capabilities

WHAT'S IN IT FOR YOU?

• Work in a dynamic global business and engage with some of the best products and biggest sports fashion brands in the market
• We are growing 10+ stores each year, which allows a lot of internal progression
• Training and development opportunities to kickstart, evolve and shape your career
• Opportunity to progress across all areas of the business in a wide range of roles including Retail, Support Office, and our Distribution Centre
• Access to our attractive staff discount This can also be used for friends and family
• Access to our Employee Assistance Program & Mental Health champions
• New people system designed to improve your employee experience
• Anniversary gifts to celebrate teams' milestones
• Paid parental leave for full-time employees

WHO YOU ARE

• 2+ years' experience in retail stock management or warehouse stock management
• Strong organisational skills and attention to detail
• Ability to work toward tight deadlines without compromising on output
• Previous experience leading a team and providing feedback
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Suite, Excel, Word etc.
• Flexible to adapt to changing workloads and priorities
• Excellent time management skills with ability to execute daily priorities in a timely manner
• Strong verbal and written communication skills

We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.

JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.

What are you waiting for? Apply today and kick start your JD Sports Journey.

Please note, be applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.