Network Engineer

Company Overview
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview
Motorola Solutions is seeking a Network Engineer (5+ years' experience) to join the National Platform Engineering team and provide end-to-end network design, integration, support and troubleshooting for mission-critical solutions across cloud and on-prem environments. You will own the network stack for key platforms, configuring and managing routers, switches and firewalls, optimising IP networks and security, and using automation and scripting to improve reliability and efficiency. The role combines deep hands-on engineering with clear documentation, proactive customer engagement and full ownership of issue resolution across Motorola's mission-critical systems in ANZ.

Job Description

• Provide technical support, troubleshooting, and maintenance of the existing IP network (firewalls, routers, switches) remotely and on-site across Motorola's product portfolio and customer contracts.
• Make configuration changes on network devices as required (Juniper/Cisco/Fortigate)
• Work with the project teams for any new network deployments
• Perform upgrades on network devices (remote/onsite) and assist with network designs
• Prepare diagrams and as built documentation
• Interact with a wide range of technical and non-technical stakeholders
• Solve complex design and application problems that affect the data flow between applications and user devices
• Solve complex design and application problems that affect the data flow between applications and user devices
• Work alongside with senior technical engineers as an escalation point for the Network
• Operations Control Centre (NOCC) staff or Field Engineers when necessary
• Perform other adhoc IT related tasks including cabling and installation of devices/servers
• Follow work instructions, procedures and policies
• Develop, implement and maintain procedures to measure and track service performance/quality
• Log Change requests and incidents as requested in Remedy Service Desk
• Adhoc interstate travel as required to support other managed services networks
• Provide after hours support to troubleshoot networks

Basic Requirements
Essential:

• Bachelor's degree in Information Technology, Computer Science, or related engineering field.

Highly Desirable:

• ITIL Foundation v4 certification
• Juniper JNCIP or similar experience
• Working knowledge of Palo Alto and Juniper SRX Firewalls

Desirable:
Additional qualifications (or significant industry experience) with regard to:

• Any Security certifications
• Network design, implementation, troubleshooting experience including LANs/WANs,
• VPNs, Juniper SRXs, Palo Alto Firewalls and Catalyst 9K series
• Any VMWare/LINUX certifications
• Network Security skills including IDS, IPS and SIEMs

Professional Experience
Required:

• 5+ years of hands-on experience with Juniper SRX, Palo Alto and Cisco in a mission-critical environment
• Knowledge of cybersecurity frameworks
• Knowledge of FortiGate Firewalls
• Knowledge Cisco Catalyst 8K and 9K series
• Working knowledge of Routing protocols, switching and Tunnelling technologies (OSPF/BGP/IPSec/RSTP)
• Understanding of MPLS technologies
• Demonstrated understanding of firewall concepts and operation
• Administration configuration, fault finding and maintenance of networks, LAN, WAN, routers, switches, servers, workstations and applications
• Virtualization knowledge
• Proven experience with customer engagement at a technical level, including troubleshooting discussions, solution delivery, and stakeholder communication.
• Excellent problem-solving, analytical, and communication skills.
• Effective time management skills.
• Ability to prioritise, multitask and meet deadlines.
• Strong ability to communicate technical issues clearly to both technical and non-technical audiences.
• Willingness to travel across ANZ.
• Australian Citizen with eligibility to obtain baseline and NV1 security clearance (mandatory).

Personal Attributes:

• Strong analytical and problem-solving skills with a systematic, investigative mindset.
• Excellent written, verbal, and interpersonal communication skills.
• Customer-focused with proven ability to engage directly with end users and stakeholders
• Strong commitment to reliability, quality, and service excellence.
• Collaborative team player with the ability to resolve conflicts and work effectively across cross-functional teams.
• Adaptable, self-motivated, and eager to learn new technologies in fast-paced environments.
• Well-organised with strong planning, prioritisation, and ownership of tasks.
• Professional, proactive, and integrity-driven in achieving objectives.
• Confident in engaging with customers and managing subcontractors.

Travel Requirements
None

Relocation Provided
None

Position Type
Experienced

Referral Payment Plan
Yes

EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.