Service Advisor

5 days ago

Horsham Grampians, Australia NORTON MOTOR GROUP Full time $60,000 - $80,000 per year

About the role

We are seeking a skilled Service Advisor / Receptionist to join our dynamic team at NORTON MOTOR GROUP in Stawell VIC 3380. As a full-time Service Advisor / Receptionist, you will play a crucial role in providing exceptional administrative support to our busy service department, ensuring the smooth running of our operations.

What you'll be doing

  • Scheduling and coordinating service appointments for our customers
  • Communicating with customers to provide updates on the status of their vehicle repairs
  • Preparing and processing service invoices and other administrative documents
  • Maintaining accurate records and databases related to service activities
  • Assisting with the organisation and filing of service-related documentation
  • Providing general administrative support to the service team as needed
  • Meeting individual and team targets.

What we're looking for

  • Proven experience as an Administrative Assistant or Service Administrator, preferably in the automotive industry
  • Excellent communication and customer service skills, with the ability to liaise effectively with customers and colleagues
  • Strong organisational and time management skills, with the ability to prioritise and multi-task

What we offer

At Norton Motor Group, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer:

  • Opportunities for ongoing training and professional development
  • A friendly and inclusive team culture
  • Flexible work arrangements to support work-life balance
  • Discounts on vehicle servicing and parts
  • Company social events and team-building activities

About us

Norton Motor Group is a family-owned and operated automotive business with a proud history of serving the surrounding community for over 35 years. We are a leading provider of vehicle sales, service and parts, committed to delivering exceptional customer experiences and supporting the growth and development of our local area.

  • Attention to detail and a commitment to accuracy in your work
  • A team-oriented approach and the ability to work collaboratively within a fast-paced environment

What we offer

At NORTON MOTOR GROUP, we are committed to providing our employees with a rewarding and supportive work environment. In addition to a competitive salary, we offer a range of benefits, including:

  • Ongoing training and development opportunities
  • Opportunities for career progression
  • Discounts on vehicle purchases and servicing
  • A friendly and inclusive company culture
  • Comprehensive employee assistance program

About us

NORTON MOTOR GROUP' is a leading automotive dealership group with a strong reputation for delivering exceptional customer service. We are committed to providing our customers with the best possible experience, and our dedicated team of professionals are the key to our success. If you're passionate about the automotive industry and ready to join a dynamic and forward-thinking organisation, we'd love to hear from you.

Apply now to become our next Service Advisor / Receptionist

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