Billing Team Leader

2 days ago


Gold Coast, Queensland, Australia Infinite Care Pty Ltd Full time
  • Give back to the community in a job you love
  • Highly collaborative & dynamic team on the Central Gold Coast, location across from HOTA
  • Food, Clothing, Electrical and other services employee discounts via our external partner called Flare

Come join our team full time as our Billing Team Leader in our National Office located in Bundall on the beautiful Gold Coast - Residential Aged Care Providers Australia | Infinite Age Care )

Our National Office is the HUB for supporting our 19 aged care homes across Australia and our team play an integral part within our organisation. Now is such an exciting time to join Infinite Care, as we continue to grow the organisation, we need really good people to support our teams on the ground.

What's in it for you

  • Food, Clothing, Electrical and other services employee discounts via our external partner called Flare.
  • Free and confidential Employee wellbeing, financial counselling, mental health and life coaching via our Employee Assistance Program.
  • Ability to earn referral payments via our internal employment promotions program.

The role:

The role of the Billings Team Leader is to oversee the full accounts receivable processes & lead the team on invoicing, general resident billing functions through to collections, fee reconciliation and refunds while ensuring accuracy and timely processing. Working as part of this integral team, you will be responsible for:

  • Oversee and provide support to the team for all billing functions & revenue.
  • Provide guidance and instructions to the billing team to meet daily & monthly targets.
  • Oversee general invoicing as required.
  • Provide support training for new staff to ensure adequate cover always exists in the department.
  • Ensure monthly reporting is run and saved down to specified locations.
  • Review reports to ensure data integrity and accuracy.

About You:

You will be an experienced Leader in a similar role who has solid experience in the accounts receivable space, be familiar and comply with all company procedures and policies. You will also:

  • Have strong communication skills, both written and verbal.
  • Have the ability to empathise with others and be respectful of their situation.
  • Take personal responsibility for the successful delivery of outcomes i.e. you are fully accountable.
  • Be proactive as a team member using initiative and drive for personal and overall business success.
  • Promote activities and initiatives that assist Infinite achieve its vision and mission.
  • Have a client philosophy that goes `above and beyond'
  • Ideally you will have experience in the aged care or health sector.

As part of being an Infinite Aged care employee you will be required to complete pre-employment checks.

If you would like to know more about us or this position before applying, then please reach out to our recruitment specialist managing this assignment - Teri on ph: or email me


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