Restaurant Manager

The Ainslie Group has been in Canberra since 1927, and we are proud to have grown into leaders of the Canberra Community through our support of AFL, golf, and hospitability services.  We have a well-established, and continually growing, team of over 150 staff and 45,000 members across both our Gungahlin and Ainslie clubs, some of which have been with us for more than 30 years

As a well-recognised and reputable Club Group in the ACT, the Ainslie Group has received a variety of awards for our contribution to the local community.  Most recently we were awarded with an accolade by Clubs ACT for Sustainability and Environment, and were highly commended for our Contribution to Sport, Community Development and Wellbeing.

Due to a period of growth and internal promotion, we are currently seeking passionate Restaurant Managers to join the Ainslie Group team, with an immediate start for the right candidates and a salary well-above award rate

The ideal candidates will have proven experience in a similar role, excellent leadership skills and the ability to work collaboratively with other teams.

Joining the Ainslie Group makes you part of a community that works and socialises together.  Through onboarding, performance reviews, and ongoing training, we are always working to provide our team with the right tools and effective support to propel their career, personal life, and their sense of belonging in the community.

Objectives

The key objectives of the Restaurant Manager role are to drive excellence in customer service, manage staff effectively, and ensure efficiency and cohesion in day-to-day operations of the venue's restaurant.

As a representative of the management team, the Restaurant Manager is responsible for oversight of the restaurant and is expected to lead the team by example and maintain close and direct contact with members and guests, as well as identify opportunities for experience improvement.

Key Responsibilities

• Actively direct and supervise staff and food service during restaurant service periods to ensure ongoing operational efficiency and coordination
• Oversee the daily operations of the restaurant, ensuring smooth service, consistent food quality, and an inviting atmosphere for all guests
• Monitor food quality, presentation and timeliness for the restaurant, in conjunction with the Head Chef
• Conduct customer service standards training with staff and appropriately review their ongoing progress and development in this area, in conjunction with the Operations Manager
• Review front of house displays and signage to ensure branding consistency and support for promotions.

Restaurant Manager Position Requirements

• Understanding of service standards for a restaurant/hospitality environment
• Comprehensive understanding of liquor licensing regulations and compliance requirements
• Knowledge of hygiene and food safety laws and practices
• Expertise in operating and managing POS systems
• Proficient in reservation systems and staff scheduling platforms
• Responsible Service of Alcohol (RSA) Certification
• Demonstrated experience leading a large and diverse team
• Minimum two (2) years working as a supervisor or manager in the Hospitality Industry
• Diploma in Hospitality (Desirable)

Additional Employee Benefits

• Employee assistance program
• Opportunities for career progression across a wide range of specialisations
• Training and development opportunities
• Supportive team environment
• Discounted food and coffee on rostered workdays
• Free parking
• Additional club benefits

APPLICATIONS:

If you feel you have the skill set to take on this management role within one of Canberra's leading Club Groups, please submit your resume, stating qualifications and relevant experience, on the Seek portal.

If you would like to make any further enquiries about the position, please contact:

The Ainslie Group is proud to be an Equal Opportunity Employer and encourages candidates from all backgrounds, ethnicities, genders, sexualities, disability statuses, and other personal characteristics to apply.

Please note, a Police Check will be required as part of the onboarding process for the successful candidate.