Rates Officer

Turn your skills into community progress

Let's start with the important stuff. This role includes:

• Salary from $1,599.53 per Week (plus super) based on a 35-hour week.
• Flexible working provisions and a 9-day fortnight
• Generous leave entitlements.
• Access to a range of physical and mental wellbeing initiatives, including discounted gym memberships and free, confidential support through an independent Employee Assistance Program (EAP)

The Role

Armidale Regional Council is seeking a Rates Officer to provide high-level administrative and customer service support to our Finance team. In this role, you'll assist the Revenue Coordinator with critical tasks, manage rates generation and revenue collection, and respond to customer enquiries. You'll also engage with internal and external stakeholders to ensure accurate and timely processing of rates, charges, and rebates, supporting Council's commitment to excellence and transparency.

Your responsibilities will include operational and project support, continuous improvement of revenue systems, and contributing to a strong safety and compliance culture. You'll play a key role in enhancing Council's essential revenue services, while upholding our core values of achievement, trust, respect, team spirit, and care.

About You

To thrive in this role, you'll bring at least three years' experience in a finance or revenue-related area, preferably in Local Government rating, and a Certificate III or equivalent qualification. Your strong attention to detail and well-developed organisational skills will support accurate data entry, reporting, and the management of competing priorities.

You're someone who communicates effectively, maintains confidentiality, and builds positive relationships with both internal teams and the community. Your ability to interpret and apply relevant legislation, along with your proficiency in Microsoft Office applications, will help you deliver high-quality service. If you have experience with rating systems or have contributed to process improvements, that's a bonus.

At Council, we value people who take pride in their work, support their teammates, and care about making a real difference. If that sounds like you, we'd love to welcome you to the team.

Want to help shape a better future for your community and work with a great bunch of people? Come join the Finance team – find out how below

In your application, tell us about…

• Why do you want to work at Armidale Regional Council?
• Please tell us about your qualifications and experience relevant to the role
• What makes you the best candidate for this role?

Please include a covering letter and a CV. We also ask that you upload a video of yourself (no longer than 3 minutes*) answering the following:

• Briefly introduce yourself
• What's something people might be surprised to learn about you?
• How do you handle confidential or sensitive information in your workplace?

*Please note: only .mov, .mp4, .wmv, and .avi files are accepted, with a maximum file size of 50MB.

Please note:

• Only the five (3 written, 2 video) questions need to be addressed in your application, however your resume and cover letter will be assessed against the full list of Essential Criteria located within the Position Description attached to this advertisement.
• You will also be required to attach PDF copies of your qualifications, tickets &/or accreditations to your application.

Are you ready to be part of reviving the region and join the Finance team?

• If you would like further information on the role, please contact Simon Paul, Chief Financial on for a confidential discussion.
• Armidale Regional Council is an inclusive employer that does not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
• Council recognises the unique skills and attributes demonstrated by service personnel in their service to our country and applications from ex-service personnel are welcome. All applicants who are veterans will be provided with specific feedback on their application if they are unsuccessful. The Local Government Rank to Grade Guide was developed to help both hiring managers and veterans understand how ADF skills and experience align with public sector jobs. You can use this guide as a tool to help you identify where your skills and qualifications align you to. For further information, and to access this guide, please click Here.