Support Coordination

21 hours ago

Sydney, New South Wales, Australia Chosen Family Full time $60,000 - $90,000 per year

About The Role
We are seeking an experienced NDIS Support Coordination Team Lead (Level 2 & 3) to oversee the delivery of high-quality, participant-centred services. In this role, you will lead a team of support coordinators, manage complex participant cases, and ensure compliance with NDIS standards. Your focus will be on empowering participants, coordinating services, and fostering a collaborative, team-based approach to care.

________________________________________

Key Responsibilities
Leadership & Team Management

  • Lead, mentor, and support a small team of Level 2 & 3 support coordinators
  • Promote a collaborative, solution-focused team culture
  • Monitor team performance and provide guidance on complex participant cases
  • Facilitate team meetings and professional development opportunities

Service Coordination & Oversight

  • Manage daily operations of NDIS Support Coordination services
  • Oversee participant assessments, care planning, and referral responses
  • Ensure participant plans are implemented effectively and in line with NDIS goals
  • Maintain accurate and timely records and reporting

Participant Support & Advocacy

  • Partner with participants to understand their needs and develop tailored action plans
  • Advocate for participant rights, choice, and decision-making control
  • Support participants to build independence and social inclusion

Compliance & Quality

  • Ensure team adherence to NDIS Practice Standards and organisational policies
  • Review and monitor plan budgets, service agreements, and expenditure
  • Identify areas for service improvement and implement best practices

________________________________________
About You

  • Minimum Level 2 & 3 NDIS Support Coordination experience
  • Proven leadership or team lead experience
  • Strong knowledge of NDIS frameworks, plan management, and legislation
  • Excellent stakeholder engagement, communication, and advocacy skills
  • Ability to manage complex cases while leading a small team
  • Highly organised with strong administrative and reporting skills
  • Passion for supporting participants and promoting independence

Essential Requirements

  • NDIS Worker Screening Check
  • Working with Children Check (Blue/WWCC)
  • Police Check (or willingness to obtain)
  • First Aid & CPR Certificate
  • Driver's Licence and access to a reliable vehicle
  • Right to work in Australia

Why Join Us?
Lead a dedicated team of support coordinators

Flexible part-time arrangement – 6 hours per day

Opportunity to shape service delivery and participant outcomes

Competitive pro-rata salary

Supportive, values-driven workplace

How To Apply
If you're a motivated and people-focused leader passionate about delivering exceptional NDIS services, we'd love to hear from you.

Please submit your resume and a brief cover letter outlining your experience and availability by clicking the Apply Now tab.

We strongly encourage applications from people with a disability, Aboriginal & Torres Strait Islander people, Culturally & Linguistically Diverse people, and LGBTQIA+ people. We welcome and value your lived experience and knowledge. If you are comfortable doing so, please let us know in your cover letter if this applies to you.

  • NDIS Support Coordinators

    5 days ago

    Sydney, New South Wales, Australia Auscare Support Full time $65,000 - $150,000 per year

    NDIS Support Coordinators – We are Looking for LegendsAt Auscare Support, we take our work seriously, but not ourselves. We are Specialists in Support Coordination, ethical, compliant, and a leading NDIS provider across Australia, and we are on the lookout for Independent Support Coordinators who want to do good work, have fun, and be valued for it. Pay:...

  • Support Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Wise Healthcare Pty Ltd Full time $40,000 - $60,000 per year

    About Us:We're passionate , supportive team that's passionate about helping people access the right services and achieve their personal goals. We believe in working with empathy, honesty, and respect — while keeping things simple and genuine.About the Role:We're looking for a Support Coordinator (Casual Contract) to join our team. You'll work directly with...

  • Support Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Chosen Family Full time $60,000 - $120,000 per year

    About UsChosen Family partners with NDIS providers and participants to deliver person-centred support that empowers individuals to live meaningful and independent lives. We are proud allies and advocates of diversity, equity, and inclusion — fostering a safe, affirming environment for all, especially participants from the LGBTQIA+...

  • Support Coordinator

    5 days ago

    Sydney, New South Wales, Australia New Horizons Full time $60,000 - $90,000 per year

    For more than Fifty years, we've been supporting people with disability and mental health concerns; and those who are aged, people at risk of homelessness, humanitarian entrants, youth, and Indigenous Australians. It's all part of our goal to provide innovative services which support individuals, strengthen communities and enhance social and emotional...

  • Business Support Admin

    3 days ago

    Sydney, New South Wales, Australia Hays | Office Support Full time $60,000 - $90,000 per year

    6-Month fixed term contract - Business Support Administrator Your new company This global consultancy is a trusted advisor to clients across the construction, manufacturing, process, and technology sectors. Known for delivering expert solutions in complex, high-stakes environments, the company supports some of the largest and most challenging projects in...

  • Project Support Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Cox Purtell Staffing Services Full time $60,000 - $80,000 per year

    Project CoordinatorLocation:SydneyDepartment:OperationsReporting to:Regional Operations ManagerAbout the RoleWe are seeking a highly organised and proactive Project Coordinator to support the delivery of key operational projects across a regional operations team. This is a hands-on role where you'll coordinate a broad range of activities — including...

  • Support Coordination Manager

    2 weeks ago

    Sydney, New South Wales, Australia New Horizons Full time $90,000 - $120,000 per year

     Join Our Support Coordination TeamAbout the roleWe have an exciting opportunity within our SupportCoordination Team, which connects participants with an NDIS plan to the supportand services offered by New Horizons and the community. As the first point ofcontact for NDIS participants, families, and Support Coordinators, our teamprovides essential...

  • Support Coordination Manager

    2 weeks ago

    Sydney, New South Wales, Australia New Horizons Full time $90,000 - $120,000 per year

     Join Our Support Coordination TeamAbout the roleWe have an exciting opportunity within our SupportCoordination Team, which connects participants with an NDIS plan to the supportand services offered by New Horizons and the community. As the first point ofcontact for NDIS participants, families, and Support Coordinators, our teamprovides essential...

  • Operations Support Coordinator

    18 hours ago

    Sydney, New South Wales, Australia BlueScope Full time $60,000 - $90,000 per year

    Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like...

  • Sales Support Coordinator

    3 days ago

    Sydney, New South Wales, Australia Astrum Full time $60,000 - $80,000 per year

    Join a leading engineering services team providing technical solutions across multiple industries. We're looking for a proactive Sales Support Coordinator to support our office, warehouse, and sales operations. This hands-on role combines admin, logistics, stock management, and sales support to keep operations running smoothly. Key responsibilities: ...