Despatch Manager

About our Organisation

With some of the most iconic brands in the Australasian and global building industry, we are proud to have provided products and services to projects around the globe for residential, multi-residential, and commercial markets. Whether it is windows, doors, architectural glass, showers, wardrobes or other building products, our brands are committed to creating a safe and sustainable environment for customers, our team, and local communities. Over many decades our brands, including Stegbar, Corinthian Doors, A&L Windows, Trend Windows, Aneeta Windows, Breezway, Regency, along with our architectural glass facilities have been at the forefront of innovation, delivering the latest in technology and design to homeowners across Australia and around the globe.

About our Opportunity

We have an exciting opportunity for a Despatch Manager to lead our outbound logistics operations at Stapylton, QLD. You'll be responsible for a fleet of 6 trucks and a dedicated team of 6 drivers and 4 floor staff (all full-time), ensuring the safe, accurate, and timely delivery of our glass products to customers across multiple regions.

This is a critical role for our operations, requiring someone who leads from the front double-checking orders and guiding the team with loading trucks. You'll work closely with the Production Manager and customers, proactively resolving delivery issues and providing clear, timely updates.

You will lead and support a skilled workforce in day-to-day operations, including daily picking, despatch, and bulk customised freight management.

In addition, you'll:

• ensure compliance and continual improvement in all aspects of safety
• maintain a strong customer focus constantly striving to achieve 100% delivery in full on time
• drive the LEAN and continuous improvements methodology
• improve engagement and culture through leadership, training and mentoring
• drive training initiatives and processes to develop staff and key personnel
• lead root cause identification and elimination of causes of efficiency and waste issues and causes of lost productivity.

About You

We're searching for someone who has a background in leading a despatch team preferably in the building material manufacturing industry (Glass, Steel or Aluminum) or with bulk customized freight. We're looking for a people leader who has a flexible leadership style and hands on approach, who can maintain high level of employee engagement with the ability to adapt their communication style to the needs of their diverse team and customers.

In addition:

• working knowledge of Chain of Responsibility
• hold a current unrestricted driver's license.
• experience with Lisec and Mex software

What's On Offer

• permanent full-time role, Monday to Friday - 5am - 1.30pm
• on-site secure parking
• generous discounts on our extensive range of products
• ability to schedule leave every year over the Christmas period.
• additional paid day's leave on your birthday, even if it falls on the weekend
• flare benefits program - salary packaging, discounts and premium perks
• refer a friend and get rewarded with $$$ through our Employee Referral Program
• opportunities to cross-train, enhance your skills and advance your career
• Employee Assistance Program access

Your Next Steps

If you are a motivated results-orientated person with strong interpersonal skills, we invite you to join our organisation. Please hit 'APPLY' and submit your application. We look forward to welcoming a driven professional to contribute to our success at VENTORA Glass

Eligible applications must have legal rights to work in Australia and undertake a pre-employment checks.

Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.