Appointment Setter

Do you have the gift of connection? Thrive on meaningful conversations, love qualifying leads, and get a buzz from opening doors to big opportunities?

If you're energised by people, driven by performance, and want to play a key role in helping clients transform their businesses and lives, this is your chance to help fuel the growth of a fast growing, impactful brand.

We're looking for an Appointment Setter & Sales Support member to join our high-performance sales team. In this role, you'll be the first point of contact for new leads, engaging prospects, qualifying them through conversation, and setting up appointments for our closing team to enrol them into our mid and high-ticket programs.

The ideal candidate is a confident communicator, highly motivated, emotionally intelligent, and relentless with follow-up. You're part relationship-builder, part detective, someone who can ask the right questions, spot real opportunities, and move the right people through our sales process.

You'll work closely with the closing team, follow up consistently, and help maintain a pipeline that drives serious results.

If you're hungry to learn, love the challenge of prospecting, aren't phased by rejection and are ready to level up in a high-performance team, this could be your breakthrough role.

About Us

At Mojo Human Performance Institute, we are the growth engine for driven business owners, entrepreneurs and leaders to scale world-class companies, build elite teams, and live epic lives. We are dedicated to redefining what it means to lead, grow, and win in business and life. We're helping business owners and leaders unlock their full potential and scale their businesses through strategic and inspirational guidance, delivered via courses, live events, training programs, and coaching services.

Our vision is to be a global authority in the leadership and people performance space. We are rapidly making our mark on the world, with clients across Australia and internationally, and a reputation for delivering world-class content and transformative experiences.

At Mojo Human Performance Institute, our values form the backbone of our business and guide everything we do. We are results-driven, we inspire and make an empowering impact, and we strive for excellence in accountability, purposefulness and communication. Together, we cultivate a culture of learning and growth, where every team member contributes to creating extraordinary outcomes for our clients and the wider community.

Objectives

• Lead Qualification & Appointment Setting

• Proactively connect with leads via phone, DM, and text to identify qualified prospects

• Build rapport quickly and assess alignment with our programs
• Book high-quality appointments for our Sales Closers
• Follow structured scripts while bringing your own natural confidence and connection
• Handle early objections and pre-frame appointments for maximum conversion

• Relationship Building

• Build trust and rapport quickly and keep communication personal and engaging

• Use emotional intelligence to read people and tailor the approach in real-time
• Follow up relentlessly without being pushy with the confidence to lead the conversation

• Sales Process Support

• Master the Mojo communication framework for triaging leads effectively

• Track and manage lead follow-ups, touch points, and appointment confirmations
• Communicate closely with the sales team to ensure smooth handover and insights on each prospect

• Target Achievement

• Hit or exceed weekly/monthly metrics including lead connection, qualified appointments booked, and show-up rates

• Maintain accountability for personal performance and pipeline contribution
• Undertake consistent sales and triage training to improve skills and knowledge to achieve outcomes

• Collaboration and Communication

• Work closely with the sales closers and marketing team to align on campaign goals

• Maintain accurate records of leads, sales activity, and customer interactions in the CRM and other reporting methods
• Share feedback, patterns, and insights from lead conversations to help refine targeting and messaging
• Contribute to building a high-performance sales culture focused on outcomes, not just activity

Competencies

• Strong communication and interpersonal skills, both written and verbal
• High emotional intelligence — you know how to listen, read tone, and adapt fast
• Resilience and grit unshaken by rejection and energised by the chase
• Confidence in speaking to a wide range of people (over the phone, video, and DM)
• Proactive, hungry, and self-motivated, you don't wait to be told what to do
• Strong time management and ability to handle multiple conversations at once
• Comfortable following proven scripts and frameworks, while keeping it human
• Experience using a CRM and tracking leads, follow-ups, and metrics

Education and Experience

• Experience in sales or lead qualification roles preferred
• Track record of hitting targets and managing pipeline activity
• Exposure to personal & business development or education-based programs is a bonus
• Willingness to learn sales systems and grow into a high-level sales career

Physical Requirements & Location

The Mojo HQ is located in Adelaide, South Australia, the successful candidate can be local, working in a hybrid capacity or located Australia-wide in a remote capacity

• Ability to work remotely or on-site as needed for team collaboration or events
• Prolonged periods of sitting at a desk and working on a computer.
• For remote working - must have great internet connection
• Must be available during key sales windows, including some evenings depending on lead location/time zone

Commitment to Diversity

We are an equal-opportunity employer committed to building an inclusive and diverse team. Mojo Human Performance Institute values the unique perspectives and talents of each individual, regardless of race, gender, religion, or background.

Remuneration & Benefits

We offer a competitive retainer + performance-based commission structure. You'll be rewarded based on the quality of appointments set and results generated by your outreach

You'll also receive ongoing training and development with the world's best sales and mindset trainers

How to Apply

If this role excites you and you think you've got what it takes, send the following to:

1. Your resume
2. A short video (1–2 minutes max) introducing yourself, telling us what excites you about this role, and sharing an example of a time you turned a cold or lukewarm lead into a hot opportunity. (No fancy editing needed.)

This opportunity isn't for order-takers or inbox checkers.

We're building a team of growth-minded pros who want to change lives and have a lot of fun doing it. Please only apply if you're energised by results, resilient in the face of rejection, and committed to personal and professional growth.

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