Telco Helpdesk Technician
1 week ago
Company Profile
We are celebrating our success in 2025 on becoming a trusted local Telecommunication provider.
As part of this growth, we pride ourselves in providing our customers with the latest products and quality Australian customer service.
Yes, that's right we don't offshore
We are looking to grow our install team and are on a hunt for the best in-house technician out there.
The company tailor plan packages for SME's that provides them with the complete business solution to effectively run their business in the Telco space.
Technician needs to have knowledge of Webex backend configuration and NEC SIP PABX configuration/troubleshooting.
Key Responsibilities
Reporting to senior management, your key duties will include.
- Trouble shooting, configuration of PABX/Cloud Hosted
- Providing technical support to customers and on the field technicians
- Working closely with our customer service/provisioning team
Knowledge and Experience
- Working with PABX Phone Systems (NEC) will be highly regarded.
- Knowledge of VOIP systems and SIP trunks
- Cisco Webex cloud systems
- Great communication skills with end users that are not very technical.
- Able to work part of a team environment.
- Outstanding organization skills and be able to work under pressure at times.
Rewards
- You will be rewarded with a highly competitive base salary
- Training will be provided to ensure you have the correct tools to succeed.
- Being part of our vibrant family will be both rewarding and fun.
Please apply now and ensure you outline the following.
- Current Australian driver's licence
- Outline current and experience
- Current base salary
