Casual Retail Assistant

2 weeks ago

Ipswich, Australia Independent Living Specialists Full time $30,000 - $50,000 per year

Independent Living Specialists (ILS) is one of the largest healthcare equipment providers in Australia. With 60 showrooms, 10 warehouses and 700+ staff across four states and more to come, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across our showrooms, home care, hospital and pressure care, and configured mobility.

A unique opportunity exists for a driven Casual Showroom Assistantat our Ipswich Showroom.

Your positive and persistent approach to customer service and community engagement will see your success in this location. We are looking for a motivated, self-starter with the will to succeed, who is not afraid to pro-actively build relationships and drive sales. Initially, this would be for approximately Hours per week.

Responsibilities:

  • Engaging incoming customers, assisting them with their questions and being able to convey the range of services that are available from the ILS Group.
  • Respond to email enquiries and liaise with customers over the phone to fulfill requests.
  • Providing information to customers about our products from physiotherapy items to mobility scooters, recliner lift chairs through to our range of home care beds, home oxygen therapy and more…
  • Processing quotes, orders and hire contracts efficiently.
  • Following all WHS requirements at a showroom level.

About You:

  • You will be keen to go above and beyond to interact with your community and increase store exposure
  • You will have a customer-centric mindset, because at ILS we are all about the customer
  • You will have strong communication skills
  • You will be well presented, professional and courteous
  • You will have fantastic interpersonal skillsand love connecting with peoplefrom all walks of life
  • Have agenuine desire to help otherswith your knowledge and abilities.
  • You will have second to noneadministration skills,including the ability toprioritiseyour time
  • You may have SAP experience, which is preferable to have.
  • You will be a self-motivated, creative thinker, able to problem solve and seek out new opportunities
  • NDIS Worker Screening Check (or willingness to obtain)
  • Proof of Working Rights in Australia

What's In It For You:

  • Competitive remuneration
  • Employee benefits and rewards
  • Professional and supportive team environment
  • Ongoing extensive training and coaching

ILS is a NDIS Provider and therefore all ILS Employees are required to provide Right to Work in Australia.

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