Program Coordinator

With more than 218,000 members we've been a part of the Tasmanian community for over 100 years – we're Tasmania's shoulder to lean on and voice when it matters. Our values guide us in all that we do – Engage with Heart, Unleash Potential, Walk the Talk and Together we Thrive. With our local knowledge and as the state's number one brand we're here to support our members by helping them enjoy life, giving them a helping hand and making their money go further.

As RACT continues to create more value for Tasmanians, we have an exciting opportunity for someone to join our team on a full-time, 12-month contract.

The Program Coordinator is responsible for supporting the delivery of RACT's advocacy and stakeholder program through the delivery of timely, efficient and effective high-level support, program coordination, meeting and administrative support.  The role will also work closely with and support when needed the EA to the CEO, and the Chief Experience Officer.

Bringing a sound understanding or experience in government processes and stakeholder management the role will support RACT's exciting advocacy program.  Your expectational organisational skills are balanced with your level of insight and willingness to learn and adopt to the evolving nature of the of the program.   Responsible for managing and supporting the steering committee and other external committees.

Key responsibilities of the role include:

• Serve as the primary point of contact for external stakeholder management and communication activities supporting RACT's advocacy and stakeholder engagement program.
• In coordination with the Office of the GCEO, develop and maintain RACT's corporate stakeholder engagement register and program.
• Maintain record management systems ensuring government and stakeholder correspondence is appropriately managed and filed.
• Monitor and prioritise inquiries and requests, making judgments and recommendations as appropriate.
• Work with the EA to the GCEO to manage upcoming stakeholder and external commitments, maintaining calendars to support engagement activities.
• Arrange stakeholder meetings and events, coordinating logistics and preparation requirements.
• Exercise a high level of confidentiality and discretion when handling sensitive information.
• Draft stakeholder correspondence on behalf of the GM and GCEO, and review/edit submissions for external stakeholders.
• Coordinate agendas and take accurate minutes for program steering committees, government relations meetings, and other stakeholder forums, ensuring agendas, presentations, and actions are followed up in a timely manner.
• Assist in the preparation of high-level presentations for external meetings.
• Complete a broad variety of administrative tasks to support the advocacy program as needed including managing and support events, engagement activities and providing operational support as required.
• To support development of submissions and reports as needed.
• Participate in, lead, and implement special projects as they arise to support business goals.

Successful candidates will have:

• Ability to exercise a high level of confidentiality, initiative, judgement and discretion.
• Demonstrated ability to diplomatically and professionally manage and develop external and internal relationships.
• Exceptional organisational skills with the ability to manage multiple tasks and deadlines and shifting priorities.
• Exceptional written and verbal communication skills, including the ability to synthesise and information to develop effective public communication and presentations.
• Proficient in the Microsoft Office suite and other relevant software to create engaging content and reports.
• Strong attention to detail and commitment in accuracy in all tasks.
• Ability to work independently and as part of a team, collaborating effectively with the Office of the CEO and wider Member Experience team.
• Adaptability and flexibility to respond to changing project needs and priorities.
• A willingness to learn and take on new responsibilities within the portfolio support role.
• Previous experience working in an administrative capacity for public and stakeholder programs and understanding of stakeholder engagement and government relation processes are highly desirable.

At RACT, we're not just a workplace – we're a community. When you join our team, you become part of something bigger. Your ideas and the work you do will help shape our community and environment.

Here's why you'll love being part of our team:

• Staff discounts: Enjoy significant discounts on RACT home and car insurance, and free Ultimate Roadside Assistance.
• Wellbeing leave: Three days of Wellbeing Leave available per year that can be used however you wish.
• Superannuation contribution matching: For every dollar you contribute to your superannuation, we'll match it up to 2%.
• Career growth: We invest in your development because your success is our success.
• Flexible work: Life isn't one-size-fits-all, and neither is our work. Balance your life commitments with our flexible work environment.

By joining RACT you'll be a part of an inclusive culture that celebrates diversity – every individual is valued and respected. We invite people from all backgrounds to apply.

Ready to join the RACT family? We would love to hear from you

Reach out to our People and Culture Team on  if you have any questions about this role or working with RACT.

Please submit your applications via SEEK and attach an up to date CV and cover letter by 4pm, 6 February 2026.