Executive Assistant

About Luxe Care

Luxe Care is a leading and fast-growing boutique home care organisation providing high quality in-home care services for older people living across Melbourne and the Mornington Peninsula. We come highly recommended by our clients and care staff due to our support, engagement, commitment to professionalism and genuine care.

Our values: Trust
• Respect
• Empathy
• Open Minded
• Integrity

About the role

This is an exciting opportunity for a dynamic personality with strong communication skills, high attention to detail and proven administrative experience to make the role of Executive Assistant your own. This is a permanent full-time position (Monday - Friday), based out of our Hawthorn office and reporting to the CEO.

Using your organisational expertise, accompanied by strong customer service skills, you will be responsible for:

• Providing high level administrative support to the CEO, Operations Manager and Non-Executive Directors, including meeting preparation / minute taking and preparing documents and reports for the executive team.
• Reception duties including answering and directing phone calls, emails, and mail.
• Acting as the first point of contact and interacting with key internal and external stakeholders.
• Handling new client enquiries with compassion, discretion, and sensitivity.
• Overseeing office supplies, inventory management, and procurement of necessary equipment or services.
• Assisting in organising company events and employee engagement sessions.
• Manage all client enquiries and queries

About you

• Exceptional communication and interpersonal skills.
• Motivated, organised, and confident individual who can work well independently, and also as part of a team.
• Pride yourself on attention to detail.
• Reliable, flexible, and adaptable to changing priorities and business needs
• Ability to manage multiple priorities and effectively problem solve.
• Intermediate to advance level competency with MS Office suite.
• Proven experience in a fast-paced administrative, receptionist or office management role.
• Experience in Aged Care or In-Home Care would be desirable but not essential.
• Eligible to work in Australia & can obtain a satisfactory Police Check.

We are looking for people who have:

• Proven executive support, expertise with tertiary qualifications or substantial experience
• You have meticulous attention to detail
• You are a multi-tasking master.
• Experience and familiarity with Office IT software in particular CRM systems
• A passion for caring for people and delivering a high standard of care.
• Excellent communication, customer service and interpersonal skills.
• Exceptional organisational and problem-solving skills.
• A professional and mature approach as well as immaculate presentation
• A current driver's license and access to a registered, insured and well-presented car.
• The right to work in Australia
• NDIS Worker Screening Check

Working with us:

As an employee of Luxe Care, not only will you be part of an organisation that makes a real impact on people's lives, but you will also be offered a range of benefits such as:

• Competitive pay rates.
• An Employee Assistance Program
• A supportive, knowledgeable and friendly team.
• A work environment which encourages wellbeing and a healthy work-life balance.
• Opportunities for ongoing professional development.
• Ongoing communication and consultation on matters that are important to you.

If this sounds like the role for you, send your resume and cover letter outlining why you would be a great fit for our team, and which suburb you are currently based in.

Luxe Care Pty Ltd is an equal opportunity employer, and we encourage applications from diverse backgrounds.

Any information provided to Luxe Care Pty Ltd with respect to your application will be accessible only to those involved in the recruitment process. It will be used only for the purposes of recruitment and will be held securely.

Only shortlisted candidates will be contacted.