Senior Data Scientist

1 week ago


Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,464 per year

Division:
NSW Telco Authority - DCS Telco Data Governance & Analytics

Location:
McKell, Sydney - As per DCS directives (minimum 2 days in office), which may be subject to change based on applicable DCS workplace policies.

Duration:
Ongoing / Permanent full-time

Grade:
DCS Clerk Grade 9/10

Salary range:
$129,464 - $142, % superannuation and leave loading

About the team

This role sits within the Digital, Technology and Innovation Division in the Data Governance and Analytics team.

The Data Governance and Analytics (DG & A) team is a strategic enabler of NSWTA. DG&A team leads enterprise-wide data governance, uplifting analytic capability, and laying the foundations for responsible AI and Microsoft Copilot adoption.

Your responsibilities will include:

  • Leading the development and implementation of predictive models and algorithms to support strategic and operational decision-making across NSWTA

  • Take ownership of identifying, evaluating, deploying and managing AI use cases to ensure their ethical, scalable, and strategically aligned deployment across the organisation.

  • Work closely within a multidisciplinary team to spearhead the rollout and ethical use of analytics and AI solutions, driving organisational innovation and enhancing productivity throughout the agency.

  • Develop tools and processes to assess the effectiveness of data management, analytic and AI tools to ensure data accuracy, reliability, and continuous improvement.

  • Work with cross-functional teams to discover actionable insights, support experimentation, and communicate findings that improve business outcomes.

To be successful in this role you will demonstrate:

  • Advanced Data Science Expertise: Proficiency in machine learning, AI techniques, and statistical modeling (e.g., clustering, decision trees, regression).

  • Programming and Technical skills: Experience with advanced scripting and object-oriented programming languages used in data science applications.

  • Applied Statistics and Data Management: Strong foundation in applied statistics, data cleansing, enrichment, and transformation across large datasets.

  • Strategic Thinking and Problem solving: Ability to think critically, solve complex problems, and design innovative solutions that align with business needs.

  • Qualifications and sector knowledge: Tertiary qualifications in data science, IT, or equivalent experience, with knowledge of public sector governance and ethical AI deployment.

What we need from you

To start your journey towards joining our team please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).

In your cover letter please share your motivation for applying for this position and your relevant skills.

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

Salary Grade 09/10, with the base salary for this role starting at $129,464 base plus superannuation

Click Here to access the Role Description.

For enquiries relating to recruitment please contact Swathy Mohan via

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 09:59 am, 13 Oct 2025

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process


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