Team Assistant

1 week ago

North Sydney Council, Australia Frontier Travel Full time $60,000 - $80,000 per year

Frontier Travel is a premium leisure travel business based in North Sydney, specialising in creating exceptional travel experiences for our clients. We're looking for an organised and proactive Team Assistant to support our Sales Team and Operations Team, and to be the welcoming face for clients and suppliers visiting our office. We are seeking a highly organized and proactive Team Assistant to provide administrative support to our team. The ideal candidate will be able to multitask, prioritize tasks, and work well under pressure. This role requires excellent communication skills, attention to detail, and the ability to work independently.

About the Role

This full-time, office-based role offers variety and involvement across all areas of the business. You'll assist with meeting coordination, supplier communication, general office administration, and support both the sales and operations teams to ensure everything runs smoothly and efficiently.

Key Responsibilities

General Office Support

  • Coordinate supplier and client meetings, including scheduling and meeting room setup
  • Work with the Advisor Support Coordinator to manage calendar invites and meeting logistics
  • Prepare meeting rooms for presentations and client visits
  • Manage general office administration including stationery, mail, and maintaining a tidy workspace
  • Greet and assist clients and suppliers who visit the office
  • Maintain the website page audit spreadsheet, ensuring pages are updated and deals remain current

Sales Team Support

  • Act as the first point of contact for the phone lines
  • Make calls to suppliers on behalf of advisors for booking updates or client requests
  • Check and prepare client documentation to ensure itineraries are complete and accurate
  • Source marketing material, special offers, and deals for promotion in EDMs
  • Assist with updating Campaign Monitor templates

Advisor Support / Operations Team

  • Process payments
  • Assist with planning and organising Independent Contractor (IC) events
  • Collate data and prepare presentations for meetings
  • Manage version control and updates for Policy & Procedure manuals, and communicate changes in conjunction with the Advisor Support Coordinator

About You

You are an efficient, detail-oriented team player who enjoys variety and takes pride in helping things run smoothly. You'll thrive in a busy environment where you can multitask and support others to deliver great outcomes.

You will bring:

  • Strong organisational and communication skills
  • A professional, friendly manner and a proactive approach
  • Confidence using Microsoft Office and Google Workspace
  • The ability to prioritise and work independently when needed
  • An interest in the travel industry (experience in travel is a plus but not essential)

Why Join Frontier Travel

At Frontier Travel, we combine creativity, professionalism, and genuine passion for travel. You'll join the dynamic travel industry in a supportive, collaborative team in a central North Sydney office, working with a business that values exceptional service, and a strong sense of purpose.

How to Apply

If you're ready to be part of a dynamic, high-performing travel business, we'd love to hear from you.

Please apply with your resume and a short cover letter outlining your interest in the Team Assistant role.

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