Team Leader Inclusive Employment

Fulltime position based in ToowoombaThe Team Leader provides leadership and guidance and is primarily responsible for the performance of the team in placing people with disability, injury, or health conditions into employment and providing assistance to keep them employed. This position requires effective leadership skills and a positive, proactive and forward-thinking approach to achieving financial, contractual, and team KPIs. There will also be times where this position will need to be hands-on assisting our consultants in attending to participant appointments and back filling periods of consultant leave.

Inclusive Employment Australia is the new program replacing Disability Employment Services (DES) and introduces a more inclusive future where people with a disability, injury or health conditions can get support to prepare for, find and maintain meaningful work, and grow their career.

About the role....

• Provide effective leadership and promote a happy, healthy, and high performing team culture
• Lead the team to achieve job placement and maintenance targets
• Ensure contractual compliance to relevant deeds, policy, and legislation
• Develop and manage strong ongoing relationships with all stakeholders
• Provide case management support to consultants
• Provide timely and accurate data and reports when required
• Manage complaints and feedback at a local level, whilst escalating or informing management as appropriate
• Complete administrative and compliance tasks in a timely manner.

About you.....

We require someone with:

• Good leadership skills with hands-on people management experience
• Excellent interpersonal skills and customer service skills
• Ability to coach, motivate, and develop others
• The ability to work and succeed in a target driven environment
• Confident negotiation skills and resilient in nature
• Strong administration and computer skills
• Outstanding organisational and time management abilities
• Experience in the Employment Services field is highly regarded
• A current drivers' licence with the ability to travel as required
• Cert lll in Employment, Community, or Disability Services (or willing to obtain).

What we offer….

• Salary packaging with up to $15,900 tax free options.
• Additional $2,650 Meals and Entertainment tax free salary packaging benefits
• 5 weeks annual leave
• Internal training and people leader programs
• Salary continuance insurance
• Access to company sponsored formal qualifications
• Access to free counselling though our Employee Assistance Program.

About us....VERTO has been operating as a not-for-profit organisation that positively transforms the lives of individuals through the services we offer for over 40 years. These services include:

• Employment Services
• Training
• Indigenous Services
• Community services
• Tenants Advice and Advocacy
• Financial Counselling.

With our team of more than 500 across the VERTO group, we represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an equal opportunity employer and welcome all applications, including from people with disability, those from culturally diverse backgrounds, and Indigenous Australians. All VERTO team members share the responsibility for the safety and wellbeing of the people who engage with us. We are happy to adjust our recruitment process to support accessibility needs.  

Interested?Please apply early as applications are being reviewed as they are received. Click on 'Apply Now'.  Your application should consist of a tailored resume to suit this role including contact details of two work referees. Successful candidates will need to provide:

• Working With Vulnerable People check
• National Police Check
• Right to Work
• Current Drivers Licence
• myID.

Need more information?

Contact Human Resources on or call for a confidential discussion.

Alternatively see our website at

Salary Packaging is available to all VERTO employees through AccessPay, more information can be found at

Applications will close: The selection process will commence upon the receipt of applications and will close at 9am Monday 22nd December 2025 or prior, if a suitable candidate is found.