Student Success Advisor

Location: Bendigo City

Role Type: Full-Time, Permanent

Remuneration: Starting from $95,998.56 including super

About us:

At Bendigo Kangan Institute we change lives through the power of education and skills.

BKI brings together Bendigo TAFE, Kangan Institute, VETASSESS and eWorks, to connect people and industries with the transformative power of education and careers.  

We deliver future-ready skills, training, and assessment solutions, as well as lifelong learning opportunities. Our vision is to become Australia's leading skills provider.

If you are passionate about joining an agile and forward-thinking organisation that fosters innovation or thrive on being part of an inclusive and united team that puts the customer first, please read on.

About The Role:

Are you ready to make a meaningful impact in the lives of First Nations students? As a Student Success Advisor – First Nations (internally known as Koorie Student Support Officer), you'll be the first point of contact for Aboriginal and Torres Strait Islander learners at Bendigo TAFE, offering guidance, advocacy, and culturally sensitive support throughout their educational journey.

In this dynamic and rewarding role, you'll help students navigate enrolment, access wellbeing and financial support, and connect with internal and external services. You'll work closely with a passionate team—including Koorie counsellors and liaison officers—to ensure every student feels empowered, heard, and supported.

Whether you're coordinating referrals, assisting with academic challenges, or helping organise cultural events, your work will directly contribute to student success and community connection. This hybrid role offers flexibility, professional development opportunities, and the chance to be part of a collaborative and inclusive team.

This is an identified position open only to Aboriginal and/or Torres Strait Islander applicants

We are excited about you because you have:

• A Certificate III or IV in Community Services, Youth Work, or a related field (essential).
• At least two years of hands-on experience in case management or student support, where you've made a real difference.
• Strong communication skills and a natural ability to solve problems with empathy and initiative.
• The confidence to work independently, while also being a collaborative team player in a regional setting.
• A deep respect for and connection to the local Aboriginal and Torres Strait Islander community, and a commitment to culturally safe practices.

We can offer you:

• Attractive work-life balance and flexible work options
• Free onsite parking for most campuses
• Professional development programs
• Fitness Passport Program with exclusive access for you and your family to 230+ locations Australia wide
• Counselling support (EAP) and Health & Wellbeing initiatives throughout the year
• Meaningful work that drives positive social impact  
• The opportunity to build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia.

The Essential Paperwork:

• Working with Children Clearance (WWCC)
• Current police check
• Certified right to work documentation
• Certified copies of your qualifications and transcripts

Need support with your application?

• For any accessibility requirements during the recruitment process, please contact

Ready to make the switch? Click 'Apply Now' to join our team by sending us your updated resume and cover letter.

Want to know more? Contact

Only applications from candidates with valid working rights will be considered. We are a child safe and equal opportunity employer and therefore the successful candidate will be required to hold a current Working with Children check clearance

Bendigo Kangan Institute acknowledges that their campuses are located on the ancestral lands of the Djaara people of Dja Dja Wurrung, Wurundjeri Peoples of the Kulin Nations, Yorta Yorta Nations and the Gunaikurnai people. The Institute respects their Elders past present and emerging and cultural heritage, and we recognize their continuing connection to land, waters, and culture.

Applications close: 11:59PM Thursday 14 August 2025

Applications will be assessed as they come in – we may start interviews before the closing date.

NOTE: Bendigo Kangan Institute reserves the right to withdraw this position at any time.