Customer Service Team Member

Join us and experience Bunnings from the other side of the counter

What's in it for you when you're part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few

• Free standard OnePass membership

• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

• 12 weeks paid parental leave, regardless of gender

• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

• We're genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role: 

Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide exceptional service and the best experience, based in our Bunnings Cafe. 

This is a full-time role and flexibility to work mornings to afternoon 5 days a week is required so that we can provide the best experience to our customers. 

We provide an adult pay rate for 18 years of age and above at $28.64 per hour for this role. 

What's involved: 

• Provide warm and friendly service to every customer 
• Be responsible for stock management, whilst ensuring a clean and tidy cafe environment 
• Crafting quality coffee and food with care and consistency 
• Work as part of a supportive and inclusive team who make a difference to the community and have fun along the way 
• Follow all Occupational Health and Safety guidelines to ensure a safe and welcoming cafe environment 

Who we're looking for 

We're looking for team members who are passionate about helping others and are keen to learn and grow. The path within Bunnings is yours to build - you could become the next future leader or department supervisor, and we are committed to giving you the skills and showing you the ropes throughout your journey. We would love to hear from you 

You'll need: 

• A genuine passion for customer experience, positive attitude and strong work ethic 

• Previous experience in hospitality, café or as a Barista is a plus, but not essential – we'll provide the training 

• Great communication and teamwork skills 

• To act with integrity, be safe and do your best 

• Availability to work flexible hours, including weekends 

When you're ready to give this opportunity a Red Hot Go, all you'll need to do is:

• Submit an application and complete an online chat interview (20 minutes)

• If successful, next step includes an online video interview (15 minutes)

• If you're a match, we'll invite you to an onsite meet and greet with our leaders (20 minutes)

You'll be part of a workplace where you'll feel like you belong.

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

We're all about fairness at Bunnings, and our team's here to support you every step of the way. If you need any adjustments, just let us know - we're here to help. If you've got the experience, skills, and drive to grow - but don't quite nail every part of the job description - we still want to hear from you. For support, contact us at

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

At Bunnings, our purpose is simple: we're here to inspire people to have a red hot go Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you're ready to have a go, apply today.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

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