Financial Counsellor

Westjustice is a community organisation that provides free legal help to people in the Western suburbs of Melbourne.

We help with a broad range of everyday legal problems including consumer disputes, credit and debt, family law and family violence, fines, motor vehicle accidents, tenancy, youth criminal law and more.

Westjustice's purpose is to deliver targeted services and drive meaningful change.

Benefits & Culture

• Be a part of an organisation that 98% of our team are proud to work for

• We pay 3% above the SCHADS Industry Award

• Salary packaging

• Up to 5 hours study leave per week

• Flexible working conditions

• 17.5% annual leave loading

• Passionate, professional and dedicated team

• Gifted additional paid leave over the summer holiday period

• Strong focus on wellbeing

• Ongoing commitment to being a diverse and inclusive organisation

• With 90% of our team recommending Westjustice as a great place to work we can provide a culture of a values driven, inclusive, feedback oriented workplace

The Role

Westjustice is seeking to employ a full-time Financial Counsellor on a 12-month maximum term contract (with potential for a longer-term contract depending on availability of funding) to join our Economic & Housing Rights team.

The Financial Counsellor will play a key role in the Restoring Financial Safety and Tenancy Safety Victoria program within the Economic & Housing Rights team. These projects are aimed at assisting family violence victim-survivors experiencing economic abuse, and/or people living in rental stress and at risk of homelessness.

This position will be primarily based at our Werribee office but may be required to work from our Sunshine office and our partner sites.

Skills Required

You will hold a Diploma of Financial Counselling (or equivalent).

You will also have:

• Experience in credit and debt issues

• Ability to work autonomously and with a small team

• Ability to engage and communicate complex information to vulnerable clients

• Ability to engage a diverse range of stakeholders and industry

• A commitment to Westjustice values and working with their clients and communities

For a copy of the position description, please visit the careers page on our website

We welcome applications from financial counsellors who are new to the industry as well as more experienced financial counsellors for this position.

If you want to use your experience to improve life outcomes of people experiencing family violence, economic abuse and intersecting disadvantage, please send your resume together with a cover letter responding to the key selection criteria to by COB 12 September 2025.

Alternatively, please call our office on if you have any questions in relation to the role.

The successful applicant will require a Diploma of Financial Counselling (or equivalent allowing membership of Financial Counselling Victoria).

Please Note: This position involves out-reach at a partner site/sites which hold an Equal Employment Opportunity (EEO) exemption. This exemption permits that only women workers may work onsite with women and child clients.

The successful applicant will require a current Working with Children's Check and a Police Check or be prepared to apply for both. People with lived experience of the justice system are encouraged to apply. A police check result does not automatically disqualify an application which in each case will be individually assessed for the relevant role. Applicants must possess the right to work in Australia.

Westjustice is committed to building a diverse workforce. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people living with a disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+-identifying people. People with lived experience of the justice system are encouraged to apply. A police check result does not automatically disqualify an application which in each case will be individually assessed for the relevant role.

If you require any adjustments throughout the application or recruitment process please contact

Please ensure that you let us know, in advance, of any reasonable adjustment you may require during any part of the recruitment process including application and interview by contacting Information disclosed will be held in the strictest of confidence.