Media and Communications Lead

Who are we?

We're here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.

The role

South East Water's Strategy and Stakeholder Group is thrilled to be advertising a 12-month, maximum-term media-focused role in their Marketing, Communications and Engagement team. If you're a talented Media and Communications Lead, then we want to hear from you

The Media and Communications Lead's role is to deliver impactful communications focused on our customers, communities, people and environment - innovating with purpose and acting with care, as we deliver essential water and wastewater services.

Some of the key accountabilities will include the following:

• Leading media relations program, including media releases, media enquiries, industry stories and speeches.
• Developing and delivering public relations and media opportunities relating to the organisation's strategy and thought leadership framework, including Ministerial and industry events.
• Managing and/or assisting with high-quality content for key corporate publications and awards, positioning South East Water as an industry leader.
• Monitoring and reviewing media and industry coverage, and preparing reports on a regular basis.
• Contributing to organisational communication activities as required.
• Acting as a Public Information Officer in the event of an incident and participating in an on-call duty roster.

Who are you?

Armed with a tertiary qualification in communications, public relations, journalism or other related field, you'll possess a minimum of 2-5 years' experience in communications, media or community relations, ideally within a large, complex environment where you've been required to balance proactive and reactive communications activities.

The key skills, knowledge and experience required to be successful for this role include the following:

• Experience leading public information in the event of an issue, incident or crisis.
• Experience in handling sensitive, reactive media and developing relationships with media organisations.
• A demonstrated ability to be a team player and build strong relationships with others.
• A demonstrated ability to think creatively in continually improving the effectiveness of media and communications to customers, communities and people.
• A demonstrated ability to assess unexpected situations and develop media strategies to navigate through change or uncertainty.High-level planning, influencing, negotiation, facilitation and issues and crisis management skills.
• High-level verbal, interpersonal and written skills including an ability to produce communications plans and corporate collateral.

What's in it for you?

Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.

South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities.

As a SEW employee, you can enjoy the following offerings from our benefits package:

• Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.
• Work-life balance with flexible working arrangements, including hybrid work options.
• Life insurance and salary continuance.
• Additional leave offerings, such as cultural and ceremonial leave and study leave.
• Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking.
• Opportunity to be part of great initiatives involving the local community

This role is remunerated between $115,748 and $122,323 + super and offers are commensurate with the successful candidates' experience.

We're for everyone

Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.

We are deeply committed to Diversity, Inclusion, and Belonging, and we encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disability and jobseekers of all ages and cultures. We aim to provide an inclusive, accessible workplace where everyone is welcome, safe, and celebrated. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please reach out to our Talent team at

Keen to make an impact?

Click here to check out the position description. We're accepting applications for this exciting opportunity until Thursday 16 October 2025

To be considered for this opportunity, you must hold unrestricted working rights for the period of employment at the time of application. Successful candidates will also be required to undergo a number of pre-employment checks, including a police records check

As part of a team of media and communications professionals, central to this role are responsibilities for 24/7 safe operation to provide support and minimise disruption of services to customers and as well as ensuring that public health and the environment are not put at risk. This includes participation in a rostered after-hours duty team, emergency response, and incident support as required.

Visit to learn more about us and how we serve our customers.