Loan Administrator

About the role

We are seeking a Loan Administrator to join our team at Fox Mortgage Services in Joondalup, WA. As a Loan Administrator, you will play a vital role in supporting the mortgage lending process and ensuring the efficient delivery of home loan services to our customers. This position offers the opportunity to work in a dynamic and collaborative environment where you can contribute to the success of our growing mortgage business.

What you'll be doing

• Preparing and processing loan applications, including gathering required documentation and information from customers
• Liaising with internal teams and external stakeholders, such as lendrers, valuers and solicitors, to progress loan applications
• Maintaining accurate and up-to-date records in our loan management system
• Providing excellent customer service by responding to inquiries and addressing customer needs in a timely and professional manner
• Assisting with the preparation of loan documents and ensuring compliance with relevant regulations and policies
• Participating in team meetings and contributing to the continuous improvement of our lending processes

What we're looking for

• Relevant experience in a loan administration or mortgage processing role, preferably within the banking or financial services industry
• Must have Australian work rights to be eligible for this position
• Strong attention to detail and the ability to work accurately under pressure
• Excellent communication and interpersonal skills, with the ability to liaise effectively with customers and internal stakeholders
• Proficiency in using various loan management and customer relationship management (CRM) systems
• A keen interest in the mortgage and real estate industry and a commitment to providing exceptional customer service

What we offer

• Competitive salary
• Ongoing training and development opportunities to support your career growth
• A collaborative and supportive team environment where your contributions are valued

About us

Fox Mortgage Services' is a leading provider of mortgage and home loan solutions in Western Australia. With a strong focus on customer satisfaction and a commitment to innovation, we have earned a reputation for delivering exceptional service and competitive lending products. As a growing organisation, we are dedicated to building a talented and diverse team that can contribute to our continued success.

If you are passionate about the mortgage industry and eager to join a dynamic team, we encourage you to apply for this Loan Administrator role with Fox Mortgage Services'. Click the "Apply Now" button to submit your application and take the first step towards an exciting new career opportunity.