Team Leader

1 week ago

Sydney, New South Wales, Australia Flight Centre Travel Group Full time $60,000 - $100,000 per year
  • Absolutely love setting sail on the seas?
  • Have a knack for making travel dreams come true, especially when it comes to cruise adventures?
  • Looking for your next leadership opportunity?

Are you set to navigate your career to new horizons? We're currently on the lookout for an exceptional individual to help steer the ship as a Team Leader aboard our
Sydney Northwest
Store. Let's turn your passion for cruise holidays into an unforgettable journey with us Join the cruise revolution and let's make waves together #CruiseIntoYourDreamJob

Key Responsibilities

  • Quoting, booking and invoicing cruise bookings and packages
  • Ensure that KPIs are met, meeting and exceed monthly sales targets
  • Support and handle walk in, email & telephone enquiries efficiently and accurately
  • Maximise sales opportunities by upselling & cross-selling
  • Monitor and action all relevant mailboxes daily
  • Maintain accurate and comprehensive product information in order to deliver and generate sales

Who are you?

  • Proven experience working in a customer service environment and working towards sales targets
  • Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry
  • GDS experience
  • Exceptional focus on details, adept problem-solving skills, and thrive under pressure
  • Ambitious, highly motivated, and proficient in organizing tasks efficiently

What you'll Enjoy:

Set Sail on Exclusive Perks:
Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures


Navigate the World:
Become a cruise expert with access to industry travel discounts and qualify for sponsored 'Familiarisation Cruises' to explore new destinations and cruise products worldwide


Culture:
you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Lt


Diverse Crew:
FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability


Chart Your Course for Growth:
Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills


Exclusive Staff Discounts:
Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more


Explore Endless Horizons
: Build a rewarding career across our global network of brands and businesses – we prioritise promoting talent from within.


Corporate Health Discounts:
Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym


Mental Health:
Support and Employee Assistance Program for staff and family


Social:
Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)


Giving Back:
Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave


Sustainability at the Helm:
As stewards of the seas, we're committed to sustainable practices that protect the environment for the future of cruising and tourism

** Please advise your leader before applying **

  • Team Leader

    4 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    OverviewTeam Leader - Service Supervisor | Electronic Security | TownsvilleJoin to apply for the Team Leader - Service Supervisor | Electronic Security | Townsville role at Design BuildResponsibilitiesManage a team of technicians conducting service and maintenance of electronic security systemsWork on defense basesWork with a collaborative and supportive...

  • Team Leader

    4 weeks ago

    Sydney, New South Wales, Australia Design Build Full time

    Team Leader - Service Supervisor | Electronic Security | TownsvilleJoin to apply for the Team Leader - Service Supervisor | Electronic Security | Townsville role at Design BuildTeam Leader - Service Supervisor | Electronic Security | Townsville1 day ago Be among the first 25 applicantsJoin to apply for the Team Leader - Service Supervisor | Electronic...

  • Team Leader

    3 weeks ago

    Sydney, New South Wales, Australia Design Build Full time

    OverviewTeam Leader - Service Supervisor | Electronic Security | TownsvilleJoin to apply for the Team Leader - Service Supervisor | Electronic Security | Townsville role at Design Build.What's on offerEBA rates - $120k + Super + VehicleLong term career growthWork for an industry leaderPlenty of training and development on offerRDOs - monthlyPlenty of company...

  • Team Leader

    3 weeks ago

    Sydney, New South Wales, Australia Design Build Full time

    OverviewTeam Leader - Service Supervisor | Electronic Security | TownsvilleJoin to apply for the Team Leader - Service Supervisor | Electronic Security | Townsville role at Design Build.What's on offerEBA rates - $120k + Super + VehicleLong term career growthWork for an industry leaderPlenty of training and development on offerRDOs - monthlyPlenty of company...

  • Team Leader

    4 days ago

    Sydney, New South Wales, Australia Aligned Community Care Full time $60,000 - $80,000 per year

    TEAM LEADER– Supported Independent Living | Full-Time | Mental Health & Psychosocial Disability Based in Liverpool region + more Locations available | $ Super Aligned Community CareAbout the RoleAre you a compassionate and experienced leader ready to make a real difference?Aligned Community Care is seeking a Team Leader – Disability Support Worker to...

  • Team Leader

    3 weeks ago

    Sydney, New South Wales, Australia Alt. Hospitality Group Full time

    OverviewAre you ready to step up and lead from the front? Club Central is on the lookout for an energetic Team Leader to join our Operations team. This is your chance to be at the heart of our venues, guiding staff, delighting guests, and making sure every visit is a memorable one.ResponsibilitiesWhat you'll be doingAs a Team Leader, you'll be a visible,...

  • Team Leader

    3 weeks ago

    Sydney, New South Wales, Australia Alt. Hospitality Group Full time

    OverviewAre you ready to step up and lead from the front? Club Central is on the lookout for an energetic Team Leader to join our Operations team. This is your chance to be at the heart of our venues, guiding staff, delighting guests, and making sure every visit is a memorable one.ResponsibilitiesWhat you'll be doingAs a Team Leader, you'll be a visible,...

  • Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia Uniting Full time

    Team Leader - headspace Primary Care, Mount DruittJoin or sign in to find your next jobJoin to apply for the Team Leader - headspace Primary Care, Mount Druitt role at UnitingTeam Leader - headspace Primary Care, Mount Druitt1 day ago Be among the first 25 applicantsJoin to apply for the Team Leader - headspace Primary Care, Mount Druitt role at UnitingGet...

  • Team Leader

    4 weeks ago

    Sydney, New South Wales, Australia Uniting Full time

    Team Leader - headspace Primary Care, Mount DruittJoin or sign in to find your next jobJoin to apply for the Team Leader - headspace Primary Care, Mount Druitt role at UnitingTeam Leader - headspace Primary Care, Mount Druitt1 day ago Be among the first 25 applicantsJoin to apply for the Team Leader - headspace Primary Care, Mount Druitt role at UnitingGet...

  • Team Leader

    2 days ago

    Sydney, New South Wales, Australia Compass Group Australia Full time $55,000 - $56,000 per year

    Team Leader$26.71 per hour+ benefitsSydney, NSWTeam Leader positionWednesday to Sunday position (12pm - 7pm Wednesday - Friday, 10am-6pm Sat & Sunday)Close to public transport/subsidised parking on siteFrom executive dining and contemporary cafes through to barista offerings, grab 'n' go', delis and onsite retail outlets - Eurest is the market leader in...