Intake and Administration Team Leader

13 hours ago

Lakes Entrance, Victoria, Australia Gippsland Lakes Complete Health Full time $84,925 per year
  • Ongoing position
  • Full time or Part-time hours negotiable
  • $84,925 (pro-rata) per annum, plus super.
  • Work within a skilled and experienced multi-disciplinary team

About the company

Gippsland Lakes Complete Health (GLCH) is a not-for-profit organisation that's been helping East Gippsland residents to live well for more than 40 years.

We're one of the region's most high-profile health and support service providers with more than 500 staff, 300 volunteers, and an annual budget in excess of $50 million.

About the role

The Intake and Administration Team Leader provides support and coordination of administrative functions across the Support, Therapy, Education and Prevention (STEP) Unit. This role ensures efficient, high-quality administrative support that enables smooth daily operations and excellent service delivery for clients, staff, and external stakeholders.

The Intake and Administration Team Leader leads the Service Access administrative function and provides supervision and guidance to the Administration officers who support the paediatric and allied health teams , ensuring a consistent and professional approach to service access, appointment coordination, client communication, funding compliance and administrative systems.

This position is responsible for overseeing day-to-day workflows, managing priorities, and developing and maintaining efficient administrative systems and procedures. The Intake and Administration Team Leader also contributes to continuous quality improvement and supports organisational compliance across all relevant program areas.

Team Culture

At GLCH we believe our people are our biggest asset and pride ourselves on a culture that is equitable, encourages open communication and has an emphasis on recognition and career advancement. We welcome all people irrespective of ethnicity, faith, sexual orientation and gender identity. People enjoy working at GLCH because we're supportive, inclusive and collaborative in our approach.

Benefits

  • Competitive wages plus salary packaging.  Salary packaging means you pay less tax which increases your take home pay.
  • Options to purchase additional annual leave
  • Professional development opportunities
  • A large friendly and supportive team environment
  • Great location in the East Gippsland region, offering beautiful beaches, lakes and an enviable outdoors lifestyle

Please visit  to view a detailed position description.

Enquiries:

Ainsleigh Whelan - Executive Manager

Ph: 03 –

Email:

To Apply

Upload your resume and a cover letter that addresses your suitability for the role to our recruitment portal:  

A separate document addressing the Position Requirements is not required.

Applications close:  Tuesday 25th November 2025

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