Tenancy Housing Officer

14 hours ago

Nowra, New South Wales, Australia Southern Cross Community Housing Ltd Full time $60,000 - $80,000 per year

Tenancy Housing Officer

Southern Cross Housing Ltd.

Nowra, NSW, 2541

Housing & Homelessness Services (Community Services & Development)

SCHADS Award Grade 3

Part- Time – 35 Hrs p.w

  • Be a valued member of the Nowra Tenancy team
  • Competitive base + salary packaging + super
  • Great working environment

About Us

We are a leading Not for Profit organisation with a service delivery area spanning from Wollongong to Eden, across to the Snowy Mountains.

Comprising 8 offices and over 75 employees, we own and manage over $1 billion worth of assets, approx. 2,300 dwellings housing nearly 5,000 people.

Key responsibilities of the role include:

  • Provide housing assistance to individuals and families, supporting them to achieve positive outcomes.
  • Form relationships with support agencies to enable effective collaboration.
  • Ensure that properties are maintained to a high standard.
  • Effectively manage rent and other receivables for all properties in the portfolio.
  • Ensure that housing requirements are communicated effectively to both tenant and support services in the endeavour to support tenants to maintain their housing.
  • Respond accordingly to any tenancy management issues and escalate as required.
  • Willingness to undertake travel to support regional offices and/or undertake professional development activities.

To be successful in this role, you will have:

  • Detailed understanding of the needs of people accessing Social and Affordable Housing, including clients from diverse cultural and social backgrounds.
  • Experience working with vulnerable people including those with complex needs.
  • Strong engagement skills and ability to interact effectively and sensitively with people from diverse backgrounds.
  • Outstanding communication and interpersonal skills, with the ability to build and maintain effective relationships in a non-judgemental and positive framework.
  • Commitment to developing a positive workplace and cohesive team, in addition to fostering a safe work culture and to applying modern OHS practices.

Essential Qualifications and Licensing:

  • Current NSW Drivers licence
  • Current Working with Children Check (will be arranged by SCH)
  • Criminal record check providing suitable clearance to work with vulnerable members of the community (will be arranged by SCH)
  • Relevant tertiary qualifications:
  • Certificate/Diploma in Social Housing / Community Services, or
  • Real estate license, or
  • Equivalent work experience.

About the Role & Perks of the Job:

  • A permanent (35 hrs p.w.) role located in our Nowra office.
  • Typically, your hours would be worked over 5 days – however, SCH offers flexibility to our staff, providing you with the option to work your hours in 4 days. If that's not for you, instead you have the opportunity to accrue and utilise time in lieu (TIL).
  • Working for a registered charity (and PBI) you will have access to salary sacrifice (up to the ATO threshold) which can increase your 'take home' pay by thousands of dollars.
  • Paid study leave program – supporting you to progress at SCH and expand your knowledge.
  • Recognition & Rewards program – rewarding our high achievers
  • Journey Insurance – covering you as you travel to & from work.
  • Annual retreats – to forge positive working relationships with your peers and give everyone an opportunity to contribute to our organisation's future strategies.
  • Employee Assistance Program, offering free and confidential counselling and support to you and your immediate family, for anything you need – including personal (non-work related) struggles.

How to Apply:

  • Submit your application via Seek
  • 2 Documents required in PDF format: Resume + cover letter (Attn: Recruitment) addressing selection criteria.

A full copy of the Position Description is available by emailing 

Applications close 5pm, 15th October 2025

Applicants are encouraged to apply as soon as possible. If we identify suitable applicants prior to the posted closing date for this role we reserve the right to close this position sooner without notice. Only short-listed candidates will be contacted.

SCH is committed to ensuring that our workplace is safe and free from known risks to the health and safety of our clients and employees. Please note all appointments are subject to a safety screening process, including a Working with Children Check and Police Records Check.

  • Sheriff's Officer

    2 weeks ago

    Nowra, New South Wales, Australia NSW Department of Communities and Justice Full time $81,000 - $115,000 per year

    Division: Courts Tribunals and Service DeliveryLocation:Nowra, NSW, AU, 2541Req ID: 77964Apply now for placement in the first intake in January 2026Ongoing (full-time) with a 12-month probation period while undertaking mandatory trainingBase Salary ($83, , Commencing salary of a Probationary Sheriff's Officer is $81,538 pa, plus employer's contribution to...

  • Lifestyle Officer

    4 days ago

    Nowra, New South Wales, Australia IRT Full time $43,200 - $64,800 per year

    About IRTFounded in 1969, IRT's mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same. We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We're one of Australia's largest community-owned providers of independent living, aged care and home care. We're proud...

  • Lifestyle Officer

    4 days ago

    Nowra, New South Wales, Australia IRT Group Full time $60,000 - $80,000 per year

    About IRTFounded in 1969, IRT's mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same. We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We're one of Australia's largest community-owned providers of independent living, aged care and home care. We're proud...

  • Lifestyle Officer

    4 days ago

    Nowra, New South Wales, Australia IRT Full time $45,000 - $60,000 per year

    About IRTFounded in 1969, IRT's mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same. We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We're one of Australia's largest community-owned providers of independent living, aged care and home care. We're proud...

  • Lifestyle Officer

    1 week ago

    Nowra, Australia IRT Full time

    **About IRT** - Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same. We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We’re one of Australia’s largest community-owned providers of independent living, aged care and home care....

  • Project Communications

    1 week ago

    Nowra, Australia Illawarra Shoalhaven Local Health District Full time

    **Employment Type**: Temporary Part Time **Facility**: Shoalhaven District Memorial Hospital **Position Classification**: Health Manager Level 2 **Remuneration**: $106,142 - $125,241 pro rata **Hours Per Week**: 24 **Requisition ID**: REQ519008 **Applications Close**:26th September 2024 **What you'll be doing** The role will provide ISLHD Capital Works...

  • Lifestyle Officer- Greenwell Gardens

    5 days ago

    Nowra, Australia IRT Full time

    **About IRT** - Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same. We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We’re one of Australia’s largest community-owned providers of independent living, aged care and home care....

  • Administration Clerk

    3 days ago

    Nowra, Australia Job Driven Full time

    Nowra Location - Learn Registrations and Stock Control - $52k to $60k + Super - **Nowra Location**: - **Learn Registrations and Stock Control**: - **$52k to $60k + Super** Country Motor Company is an area landmark, long established new car dealership located near Nowra on the NSW south coast.. They have a vacancy for an Administration Clerk to join their...

  • Coordinator, Domestic and Family Violence Programs

    3 days ago

    Nowra, Australia YWCA Full time

    Bring your feminist energy to work & make a difference! - Permanent role with flexible hours! - Great team and support network! **Are you passionate about creating a future where gender equality is a lived reality? Join YWCA Australia - a proudly feminist organisation - currently seeking a Coordinator to support our work in preventing and responding to...

  • Sales Associate

    1 week ago

    Nowra, Australia DOMAINE HOMES Full time

    **ABOUT US** The Campbell Property Group was established in 1978 and consists of Clarendon Homes, Domaine Homes and CPG Estates. Clarendon and Domaine Homes are one of the leading project housing enterprises in NSW and QLD. We are an Australian-owned, residential builder renowned for our passionate people, innovative designs, and high-quality homes. At...

  • Coordinator, Domestic and Family Violence Programs

    3 weeks ago

    Nowra, Australia YWCA Australia Full time

    Coordinator, Domestic and Family Violence Programs - Bring your feminist energy to work & make a difference! - Permanent role with flexible hours! - Great team and support network! Are you passionate about creating a future where gender equality is a lived reality? Join YWCA Australia - a proudly feminist organisation - currently seeking a Coordinator to...

  • Health Centre Clerk

    22 hours ago

    Nowra, Australia Justice Health and Forensic Mental Health Network Full time

    **Employment Type**: Permanent Full Time **Position Classification**: Clinical Support Officer (Administrative Officer Level 3) **Remuneration**: $33.30 - $34.33 per hour **Requisition ID**: REQ532951 **Position Title**: Health Centre Clerk (A03) - PFT - Sector 4 & 5, South Coast Correctional Centre **_ This is a Targeted Aboriginal Position. Preference...

  • Medical Laboratory Technician

    1 week ago

    Nowra, Australia NSW Health Pathology Full time

    **Employment Type**: Temporary Full Time up to June 2026 with potential availability of ongoing employment **Position Classification**: Technical Officer Grade 1/2 **Remuneration**: $65,956.84 - $94,999.44 per annum plus superannuation **Hours Per Week**: 38 **Requisition ID**: REQ604111 **Location**: Shoalhaven Memorial Hospital **Applications Close**:22...

  • Medical Laboratory Technician

    23 hours ago

    Nowra, Australia NSW Health Pathology Full time

    **Employment Type**: Temporary Part Time up to July 2026 with potential availability of ongoing employment **Position Classification**: Technical Officer Grade 1/2 **Remuneration**: $33.26 - $47.91 per hour plus superannuation **Hours Per Week**: 32 **Requisition ID**: REQ586621 **Location**: Shoalhaven Memorial Hospital **Applications Close**: 13 July 2025...