Mental Health and Wellbeing Worker

Mental Health & Wellbeing Worker

For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

Position Details

• Part Time, Permanent position (0.3 FTE) (Overnight shifts)
• Classification: SCHADS Level 3 with a salary range of $76,451 -$81,984 per annum pro rata+ Superannuation
• Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
• Location: Geraldton, WA

About the program

The Geraldton Mental Health Step Up/Step Down Service (GMHSS) is a 10 bed, maximum 28 day stay facility, that provides a Step Up/Step Down option for people who are becoming unwell or are still recovering from an acute mental health challenge and need a short period of additional support and consolidation to complement their treatment and support

GMHSS is operated by Neami in partnership with WA Country Health Service (WACHS; 2 clinical nurses) and Hope Community Services (Hope; an AOD community/education officer). GMHSS accept referrals from the Midwest region. During their stay consumers are assisted to develop a wellness plan including relapse prevention. The team at GMHSS consist of a manager, two senior practice leaders (SPL), Mental Health & Wellbeing Workers (MHWW), an AOD Counsellor/Educator, Peer Support Worker (PSW) Family and Friends Peer SupportWorker, and an Operations Support Officer.

The facility is staffed 24 hours per day, 7 days per week and operates on a 14-day rotating roster consisting of day, afternoon/evening and overnight shifts.

About your new role

As a Mental Health & Wellbeing Worker, you will provide tailored support to vulnerable consumers living with multiple complex needs including, but not limited to mental health, complex trauma, dual diagnosis, dual disability, exploring gender identity and physical health and wellness. The role utilises a trauma informed framework to support consumers to meet their individual needs. Mental Health & Wellbeing Workers provide individualised support, alongside the facilitation of psychosocial and other supports. Provide overnight supports to consumers including an evening activity to assist with their sleep hygiene.

Mental Health & Wellbeing Workers will work collaboratively with consumers to support their independence, autonomy and capacity in areas including but not limited to, employment, education, healthy relationships, financial literacy, physical health, and wellness. You will work closely with clinical case managers and other community partner organisations to deliver the best possible comprehensive service to consumers.

What you will bring to the role

• Minimum Cert IV in a related field and/or equivalent experience working in a relevant setting.
• Demonstrates an interest and understanding of others and relates well to people at all levels including the impact of trauma, mental distress and social determinates on health and wellbeing.
• Ability to work overnight shifts.
• Ability to establish respectful professional relationships that have clear boundaries with consumers, staff and partner organisations.
• Ability to provide an evening activity to improve consumer's sleep hygiene.
• Proven ability to work autonomously with minimal supervision and to prioritise multiple tasks to meet conflicting deadlines. Proven ability to maintain confidentiality and build trust to deal with sensitive and difficult situations.
• Ability to adapt communication style to meet the needs of a diverserange of people and identifies changing needs within a group.
• Relevant transferrable skills and experience
• Knowledge of trauma informed care.
• Strong computer literacy and written communication skills.

• Personal experience of mental health challenges

What the role requires

• Nationally Coordinated Criminal History Check (police check) - disclosable outcomes considered
• Current Working with Children Check - required before commencement of work
• Current Australian drivers licence and access to a car
• Australian working rights

How to apply

The terms and conditions of the role are listed in the attached position description (please select paperclip icon).

To apply for this position, please:

• Click the 'Apply' button where you will need to create a username and password
• Upload your resume and cover letter

When applying for this position, you are asked to tell us about your previous work experience, your suitability for this role and your answers to any target questions (where asked). Please include in your application how you would prefer to be contacted (whether via email, text or phone call).

If you are excited about this role, but onlymeet some of the requirements, we encourage you to call or email us to talk about this opportunity.We're passionate about creating opportunities and supporting professional development.

If your application is shortlisted:

• We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions
• We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami

If you have any further questions regarding this role which are not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:

Josh Westberg, Acting Service Manager

If you have any technical issues when applying for this role, please email for assistance.

Applications Close: 20th October 2025****

Be Yourself -Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click Here for full statement.