Partnerships Manager

About Heidi

Heidi is on a mission to transform healthcare by halving the time it takes to deliver world-class care. We envision a future where, by 2050, every clinician practices with AI systems that reduce administrative burdens, improve the quality of care, and increase accessibility for patients globally.

Built by clinicians, for clinicians, Heidi is powered by a diverse team of engineers, medical professionals, mathematicians, designers, and innovators. We are driven by a shared passion to improve healthcare delivery, and in just one year, we've helped power over 20 million patient consults and currently support more than 1.5 million consults every week.

With a recent $16.6 USD million funding round from leading venture capital firms, we are now focused on scaling our impact globally. We are expanding rapidly in the Australian, US, Canada, UK, and Europe—and we need exceptional Account Executives to help us accelerate that growth.

The Role

At Heidi we have already partnered with some of Australia's largest Healthtech ecosystems. We are now on a mission to supercharge our partnerships, with both integrators and industry peak bodies and associations to provide the best possible clinician experience.

We already have a full roadmap of product work, we now need someone to join us to lead our commercial efforts alongside this.

As a Partner Manager, you will be instrumental in developing and managing strategic partnerships that drive growth and expand our market presence. You will collaborate closely with internal teams and external partners to ensure mutual success.

Key Responsibilities

• Partner Acquisition & Onboarding: Identify, recruit, and onboard new partners, including EMR's, PMS's, Telehealth platforms, technology vendors, and channel partners.

• Relationship Management: Foster strong, long-term relationships with partners to drive engagement and satisfaction.

• Strategic Collaboration: Work with partners to develop joint go-to-market strategies, co-marketing initiatives, and integration plans.

• Performance Monitoring: Track and analyze partner performance metrics, providing insights and recommendations for improvement.

• Cross-Functional Coordination: Collaborate with sales, marketing, product, and customer success teams to align partnership efforts with company objectives.

Qualifications

• A minimum of 3- 5 years of experience in partner management, business development, or strategic alliances within the SaaS or HealthTech industry.

• Strong negotiation, communication, and interpersonal skills. Ability to manage multiple partnerships simultaneously.

• Operates independently in a lean hyper-speed team with excellent communication and negotiation skills, with the ability to build deep trust with senior healthcare stakeholders.

• Strong problem-solving skills and the ability to navigate complex sales processes to deliver results.

• Highly autonomous, high ownership, self-motivated and results-driven, with the ability to thrive in a fast-paced startup environment.

• Acts as a mentor to up and coming sales team members, sharing knowledge and expertise.

Why You'll Join Us

• Impact: Be part of a team that's changing the way healthcare is delivered around the world, helping to reduce administrative burdens for clinicians and improving patient outcomes.

• Culture: Join a diverse, high-agency team where innovation, collaboration, and autonomy are valued.

• Growth: With Heidi's rapid expansion, there's immense opportunity for professional development and career progression.

• Compensation: Highly competitive base salary with uncapped commission potential. We reward success.

• Benefits: Generous PTO, wellness days, a personal development budget, equity (shares in the company), and more.

What We Believe In

• We tackle complex healthcare challenges head-on and deliver solutions at speed.

• We prioritize results, teamwork, and continuous improvement in all we do.

• We create user-friendly, innovative solutions that clinicians love to use, and patients benefit from.

At Heidi, we're on a mission to improve patient care worldwide. If you are passionate about healthcare, technology, and the opportunity to make a real impact, we would love to hear from you.